lost personal file folder

C

clockwork

this is in outlook2000, i had my outlook open earlier today and i wasn't
having any issues with it. i tried opening it later in the day and i got the
message that there was no personal file folder associated with the file. it
gave me two options, one was to create a new personal file and one was to
open an existing personal file. in the existing personal files i had the
optinon of "archive" and "outlook". if i select archive i get nothing in my
in or out box. if i select "outlook" i get an error message stating
"properties for this information service must be defined prior to use" after
i click OK i get another error message telling me to use my inbox repair
tool. i don't beleive i can use the inbox repair tool in 2000, but i may be
mistaken. can you please shed some light on how i can get this straightened
out.
 
K

K. Orland

Yes you can use the inbox repair tool in Outlook 2000. I would recommend
running that first, then trying to open Outlook again. You may want to check
the size of your outlook.pst file. There is a maximum size of 2 GB for it but
it can corrupt when it's smaller than that.
 
B

Brian Tillman

clockwork said:
this is in outlook2000, i had my outlook open earlier today and i
wasn't having any issues with it. i tried opening it later in the
day and i got the message that there was no personal file folder
associated with the file. it gave me two options, one was to create
a new personal file and one was to open an existing personal file.
in the existing personal files i had the optinon of "archive" and
"outlook". if i select archive i get nothing in my in or out box.
if i select "outlook" i get an error message stating "properties for
this information service must be defined prior to use" after i click
OK i get another error message telling me to use my inbox repair
tool. i don't beleive i can use the inbox repair tool in 2000, but i
may be mistaken. can you please shed some light on how i can get
this straightened out.
Click to expand...

See if this helps: http://www.howto-outlook.com/howto/backupandrestore.htm
 

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