How do I completely turn off the Spam catcher?

[Guest]

Outlook is marking emails that I really need to get as Spam and is placeing
them in the SPAM folder. How to I completely and utterly turn off the Spam
catcher in Outlook 2000?

 

[Milly Staples [MVP - Outlook]]

Outlook does not mark mail as spam - you must have another program installed
that marks it as spam. I would check in that program's options to see how
to configure it.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, The_Cat_Lady asked:

| Outlook is marking emails that I really need to get as Spam and is
| placeing them in the SPAM folder. How to I completely and utterly
| turn off the Spam catcher in Outlook 2000?

 

[Vanguard]

Outlook is marking emails that I really need to get as Spam and is
placeing
them in the SPAM folder. How to I completely and utterly turn off the Spam
catcher in Outlook 2000?

Disable whatever is the anti-spam program that you are using. This is not
an Outlook issue per se (other than maybe you defining a rule to handle
mails that your UNNAMED anti-spam program is tagging as suspected of being
spam). Check the web site for the UNNAMED anti-spam software to see if they
provide help forums or how to contact their tech support.

 

[Guest]

Well. I can't say that that helped very much. I purchased SPAMfighter and it
works perfectly. It places the emails in a folder called "SPAMfighter" and
only snags emails that I have told it specifically to snag. If there is
another Spam catcher on my system, I didn't install it and I do not know what
it is. Whatever this is, it's placing the emails in a folder called "SPAM".
Any ideas what it might be or how I'd go about trying to find it? It is
obviously interfacing with Outlook. Where in Outlook would I look to see what
programs it is talking to? SPAMfighter is obvious. It's right there where you
can clearly see it and its commands.

 

[Vanguard]

Well. I can't say that that helped very much. I purchased SPAMfighter and
it
works perfectly. It places the emails in a folder called "SPAMfighter" and
only snags emails that I have told it specifically to snag. If there is
another Spam catcher on my system, I didn't install it and I do not know
what
it is. Whatever this is, it's placing the emails in a folder called
"SPAM".
Any ideas what it might be or how I'd go about trying to find it? It is
obviously interfacing with Outlook. Where in Outlook would I look to see
what
programs it is talking to? SPAMfighter is obvious. It's right there where
you
can clearly see it and its commands.

Look in Outlook for any add-ons that are installed (Tools -> Options ->
Other -> Advanced). It doesn't take much of a Google search to find info on
SpamCatcher. One version operates as a plug-in. It wouldn't be there
unless someone actually choose to install it.

You could use msconfig to see what startup program get loaded when Windows
start. There is a "Universal" version of SpamCatcher which, I guess,
probably runs as a proxy so any e-mail client could use it. Also check Task
Scheduler to see what events are defined there.

Maybe just go look in the Add/Remove Programs applet in Control Panel to see
if the program is listed there. Maybe SpamCatcher is something your ISP or
e-mail provider uses, so you need to define a different rule in Outlook than
the one used by your SpamFighter program or see if you can disable the spam
filtering option in your mailbox using their webmail interface (provided you
really want to discard any spam filtering since more is usually better).

Again from a simply Google search, SpamCatcher was a product from
mailshell.com. However, I don't see that product listed there anymore but
now they have something called MailShell Anti-Spam
(http://www.mailshell.com/mail/client/oem2.html/step/client), so someone
installed an old and perhaps defunct version of their product. A Google
search just on their site shows they still have several old references to
SpamCatcher, like at
http://www.mailshell.com/spamcatcher/download_trial.html?aladdin=1.

 

[Brian Tillman]

Outlook is marking emails that I really need to get as Spam and is
placeing them in the SPAM folder. How to I completely and utterly
turn off the Spam catcher in Outlook 2000?

If you see a folder labeled "SPAM", it's not one Outlook created. Outlook
2000's junk mail filter would only color the subject line of an message it
considered junk mail. It wouldn't mark the message in any other way, change
its subject, or move it to another folder. If that's what you see, then you
have some add-in doing it.