How do I close 'Personal Folders' properly?

G

Guest

Every time I open Outlook I get the message - data file 'personal folders'
not closed properly. I close all items, close all folders down then exit -
what am I not doing?
Appreciate any assistance.
 
B

BillR [MVP]

Something is holding Outlook open.

Some common reasons why Outlook will not shut down completely when you click

either the X or Exit:

1. PDA synchronization software with your PDA in the cradle.

2. WinFax Pro (especially 10.02 in Outlook 2003) - contact their support

for an alleged fix.

3. Franklin-Cover Plan Plus!

4. COM Add-ins.

5. Mail reminder add-ins that keep a stub of Outlook open in the background

to check for new mail and fire reminders.

6. Anti-virus/firewall programs that are set to scan incoming and outgoing

mail.

7. Some versions of IntraVnews RSS Reader.



try running Knockout from http://sunflowerhead.com/software/knockout/ to
determine if Outlook sis closed properly.
 
G

Guest

In some cases I agree this is the cause, in others it is simply a corrupt or
corrupting PST file - this is the first warning that the file is about to
fail. However, there are cases where the file is working properly and
Outlook was closed properly and still the check commenses at next open of
Outlook. This appears to be a "feature" of SP3 or some post hotfix. The
question I see a lot of people asking is "how do we disable this check from
automatically running?"

Please respond ASAP as this is affecting a largr population of PST users
since Office XP SP3 deployment.

Thanks

TMK
 
G

Guest

February 22, 2007

Outlook 2007 Newsgroup:

I had the same problem. In my case, the problem was apparently cause by
backup software called Iomega Sync. I had the software set to copy my pst
file every several minutes. When I discontinued that setting, the problem
appeared to go away.
 
G

Guest

I have a brand new Sony Vaio VG-SZ430N/B with a new installation of Outlook
2007 on it. Since I imported the emails from my previous computer, Outlook
has failed to start up without giving me the error message that "The data
file 'Personal Folders' was not closed properly" and Outlook then takes a
while to fix it. I tried shutting down the backup software I use nightly
(Cobian), but that did not help. When I close Outlook, it remains running in
the background, so I understand that it is not really shutting down, but I do
not know what to do to make it shut down. Any help would be appreciated.
Thanks.
 
B

Brian Tillman

whewinCalifornia said:
I have a brand new Sony Vaio VG-SZ430N/B with a new installation of
Outlook 2007 on it. Since I imported the emails from my previous
computer, Outlook has failed to start up without giving me the error
message that "The data file 'Personal Folders' was not closed
properly" and Outlook then takes a while to fix it. I tried shutting
down the backup software I use nightly (Cobian), but that did not
help. When I close Outlook, it remains running in the background, so
I understand that it is not really shutting down, but I do not know
what to do to make it shut down. Any help would be appreciated.

See if something here helps:
http://www.howto-outlook.com/faq/outlookdoesntclose.htm
 
G

Guest

Brian,

Thank you for your response. It took me a while to get back to
troubleshooting Outlook 2007, as I had to focus on working. I have tried
everything suggested in the link and then some. Nothing seems to work. (By
the way, Add-ins are managed through Tools/Trust Center, not Tools/Options in
Outlook 2007.) I tried unchecking all of the Add-iins, changing the load
values for Outlook Add-ins in the Registry to zero, and unchecking the
loading of the Adobe quick loading programs, Cobian 8 backup and the PDA
synch software in msconfig. I guess I will live with the problem, but it
sure seems that something is wrong with the software that Microsoft ought to
fix. Thanks again.
 
M

Milly Staples [MVP - Outlook]

From your first message, importing was the first problem. Try creating a new mail profile and configure Outlook to use your existing .pst file. Importing a native file will almost always corrupt your profile and throw error message after error message. It is never a recommended method to migrate your Outlook data from one version to another or one computer to another.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, whewinCalifornia asked:

| Brian,
|
| Thank you for your response. It took me a while to get back to
| troubleshooting Outlook 2007, as I had to focus on working. I have
| tried everything suggested in the link and then some. Nothing seems
| to work. (By the way, Add-ins are managed through Tools/Trust
| Center, not Tools/Options in Outlook 2007.) I tried unchecking all
| of the Add-iins, changing the load values for Outlook Add-ins in the
| Registry to zero, and unchecking the loading of the Adobe quick
| loading programs, Cobian 8 backup and the PDA synch software in
| msconfig. I guess I will live with the problem, but it sure seems
| that something is wrong with the software that Microsoft ought to
| fix. Thanks again.
|
| "Brian Tillman" wrote:
|
||
||| I have a brand new Sony Vaio VG-SZ430N/B with a new installation of
||| Outlook 2007 on it. Since I imported the emails from my previous
||| computer, Outlook has failed to start up without giving me the error
||| message that "The data file 'Personal Folders' was not closed
||| properly" and Outlook then takes a while to fix it. I tried
||| shutting down the backup software I use nightly (Cobian), but that
||| did not help. When I close Outlook, it remains running in the
||| background, so I understand that it is not really shutting down,
||| but I do not know what to do to make it shut down. Any help would
||| be appreciated.
||
|| See if something here helps:
|| http://www.howto-outlook.com/faq/outlookdoesntclose.htm
|| --
|| Brian Tillman
 
G

Guest

Probably exactly what I am doing -- importing my desktop pst to my laptop
every once in a while -- this is not good??? What is the best way to "sync"
these files up so I can keep most current emails-contacts--appointments on my
laptop??

I too get the same error -- along with dup
e-mails/contacts/appointments/etc...

Thanks much for your help -- Dave with Outlook 2003 SP2.
 

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