how come window update site wont let me install pack

[Mike]

hi i need help on the window updated website
it wont let me install the pack KB835732 because when i
click on it, it run then said fail to install
so is there another way to install that pack or i got to
install something else first?

 

[Juan]

Greetings:

Do you have the SP1 allready installed?... you have to have it installed
before the MS04-011 security patch will install..
Make sure you are trying to install the appropriate patch, since it's a
different patch for each version of Windows.

Microsoft Windows XP and Microsoft Windows XP Service Pack 1
http://www.microsoft.com/windowsxp/pro/downloads/servicepacks/sp1/default.asp

Security Bulletin MS04-011
http://www.microsoft.com/technet/security/bulletin/ms04-011.mspx

Is the MS04-011 Security Patch allready installed?..
http://support.microsoft.com/default.aspx?scid=kb;en-us;555121&Product=winxp


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