How can non-domain computers offer remote assistance?

[Guest]

I have a support company that can vpn into my company network with a domain
account I provided. I have also given this account membership in remote
desktop users group via GPO. But I fear this will not work since the support
person will not be prompted for a username and password.

I am curious about the local HelpServicesGroup group. Can I add the support
account to this group and allow the support person access or is there a
better way than installing VNC or gotomypc.com?????

 

[Mark L. Ferguson]

HelpServicesGroup is about Remote Assistance, not Remote Desktop, a totally different application.

305608 - HOW TO Enable Remote Assistance in Windows XP:
http://support.microsoft.com/?id=305608

 

[Guest]

I realize Remote Desktop is a non-shared TS session. And I realize Offer
Remote Assistance is a shared Desktop application. The question I have is
there any way to make use of Windows XP's native tools to share a desktop
with a non-administrator, non-domain account with a third party, without
using Request Remote Assistance.

 

[Mark L. Ferguson]

No. There are remote scripting alternatives to synthesize the responces,( depending on your scripting skill level.), but no built in
way to do it.