How can I tell Outlook that the ISP server is empty?

[Guest]

A friend sent 8 large e-mails that did not transfer to my machine, I went to
the ISP server and deleted them BUT everytime I connect with Outlook it will
receive all the new e-mail and then show the error message that there are 8
e-mail still on the server (I checked and they really are not there any
longer) How can I tell Outlook that the server is empty?

 

[Brian Tillman]

A friend sent 8 large e-mails that did not transfer to my machine, I
went to the ISP server and deleted them BUT everytime I connect with
Outlook it will receive all the new e-mail and then show the error
message that there are 8 e-mail still on the server (I checked and
they really are not there any longer) How can I tell Outlook that
the server is empty?

What type of account? What version of Outlook?

Usually it is the server that tells Outlook how many messages there are to
download. Outlook doesn't keep track.

With a former ISP I had, when I connected to read mesages via the web, the
webmail client actually copied the contents of the inbox to another place
and showed me the copy, bot the real inbox. I could delete the messages
shown by the web interface and it wouldn't affect the "real" inbox.
Likewise, I could download messages via Outlook, deleting them from the
server, and, if I connected up via the web interface, I could still see them
if they had been in the Inbox the last time I used the web interface. It
took me a while to understand that. I can't say thiat this is happening to
you, but I can say that it is the server's job to tell the client that there
are new messages.

 

[Guest]

What type of account? What version of Outlook?

Usually it is the server that tells Outlook how many messages there are to
download. Outlook doesn't keep track.

With a former ISP I had, when I connected to read mesages via the web, the
webmail client actually copied the contents of the inbox to another place
and showed me the copy, bot the real inbox. I could delete the messages
shown by the web interface and it wouldn't affect the "real" inbox.
Likewise, I could download messages via Outlook, deleting them from the
server, and, if I connected up via the web interface, I could still see them
if they had been in the Inbox the last time I used the web interface. It
took me a while to understand that. I can't say thiat this is happening to
you, but I can say that it is the server's job to tell the client that there
are new messages.