How can I delete a printer that says Deleting - offline

D

drumz

I had a problem with Adobe Acrobat that has been resolved. I have a new
'Adobe Acrobat Distiller Printer' installed and all is well. I am trying to
get rid of the old one and it says "Deleting - offline" and stays that way
even after rebooting.

I can highlight id and press delete or right click delete or
Alt+File->Delete but it doesn't go away.

How do I get rid of this thing?

Thanks
 
M

Malke

drumz said:
I had a problem with Adobe Acrobat that has been resolved. I have a new
'Adobe Acrobat Distiller Printer' installed and all is well. I am trying
to get rid of the old one and it says "Deleting - offline" and stays that
way even after rebooting.

I can highlight id and press delete or right click delete or
Alt+File->Delete but it doesn't go away.

How do I get rid of this thing?

Start an elevated command prompt.
Start Orb>Search box>type: cmd
When cmd appears in Results above, right-click it and choose "Run as
administrator". Provide the password/OK to UAC. An elevated command prompt
will open. At the prompt, type:

net stop spooler [enter]

(this will clear out any pending printer jobs - now start the spooler again)

net start spooler [enter]

Close the command prompt. You will now be able to delete the printer.

Malke
 
G

GTS

Try stopping the print spooler, deleting the printer, and then restarting.
Either from services or an elevated command prompt with the following
commands
net stop spooler
net start spooler
 
D

drumz

The starting and stopping of the spooler worked fine but I still can't delete
the printer now for another reason. I didn't mention because I didn' think it
would matter that I renamed the printers and am now in a bit of a quandry...
I renamed the original printer that was giving me problems to Adobe WTF (the
one I can't delete) and renamed (copy #4) to Adobe PDF, the rightful/correct
name. So after running the spooler stop/start, I tried to delete the printer
that still says deleting but now it warns that it can't be deleted because it
is not named properly so, I try to rename the old #4 to something else and
get error 0x00000709 that it is not named correctly or is connected to a
network. So I tried to rename it to what I thought it used to be but it gives
the same error.

So, I hate trying to delete the Adobe printer that works because I'm afraid
it will mess things up again and get me back where I was with Acrobat 8 not
printing (creating PDF's) again.

Any ideas?
 
D

drumz

I rebooted (sorry, forgot that step) and the printer is gone now and all is
well!

Thanks for your help!
 
M

Malke

drumz said:
I rebooted (sorry, forgot that step) and the printer is gone now and all
is well!

Thanks for your help!

Yes, rebooting is always A Good Thing. ;-) Glad we were able to help you get
this sorted. Thanks for taking the time to let us know.

Malke
 

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