Hotfix didn't install, no failure prompt

S

Steven

Hi everyone,

Ref. windowsxp-kb822603-x86-enu.exe sits now in my C:\WINDOWS folder.
Apparrently due to failed/partial install, ref. it doesn't list in either
add-remove progs or in the registry as installed.

Could it be a result of my OEM XHP OS (version 2002, SP2) doesn't have SP1
installed and as the hotfix's applies to systems w/SP1 installed, this's why
it failed to install?

I'm now uncertain as to what to do about the failed and/or partial install.
 
P

PA Bear [MS MVP]

<QP>
APPLIES TO

• Microsoft Windows XP Home Edition SP1
• Microsoft Windows XP Tablet PC Edition
</QP>
Source: http://support.microsoft.com/kb/822603

What do you think?

Why haven't you installed WinXP SP1 and then WinXP SP*3* yet? (You can go
straight from WinXP SP1 to SP3.)
 
S

Steven

Thank you for replying.

Are you under the belief that SP1 is not installed on the OEM XHP systems?

While I appreciate the question, the reply doesn't help me in determing why
this hotfix (and some dozen others) sit C:\WINDOWS, what if anything
needs/should be done about it, how to identify if this is an actual and/or
how to resolve it w/o having to pay MS for support.

Note this hotfix's dates (and the others there in C:\WINDOWS) indicate they
were among the first files listed immediately after my buying and running the
laptop.
I have no idea how they got there, other than possibly due to my having
downloaded and installed available OEM and MS updates and hotfixes back then.

So my question seems deserved to be asked in light of MS's article stating
this hotfix (if properly installed) is supposed to list in the registry at a
specific key and it does not.
 
P

PA Bear [MS MVP]

Sorry, I misread your first post and thought you only had WinXP Gold
installed.

No, that hotfix does not apply to WinXP SP2 (or SP3) machines, Steven.
Note this hotfix's dates (and the others there in C:\WINDOWS) indicate
they
were among the first files listed immediately after my buying and running
the laptop.

Then one assumes WinXP SP1 must have been preinstalled on the machine when
you bought it.
So my question seems deserved to be asked in light of MS's article stating
this hotfix (if properly installed) is supposed to list in the registry at
a
specific key and it does not.

Installing WinXP SP2 most likely overwrote any reference to the hotfix in
the Registry. IOW the fact that the hotfix had been installed at some point
is now moot:

<QP>
Service pack information
To resolve this problem, obtain the latest service pack for Windows XP...
</QP>
Source: http://support.microsoft.com/kb/822603

Translation: The hotfix is included in WinXP SP2 or WinXP SP3.

Now, are you having USB 1.1 or 2.0 issues that you thought (re)installing
KB822603 might resolve or were you just curious?
 
S

Steven

Thank you for replying.

From time I bought the Sony VAIO PCG-K27 (new 4 yrs ago), every so often
(maybe once a month), I'm seeing that prompt saying this device can perform
faster using a high speed port, my VAIO PCG-K27 has just 3 USB ports and
they're all 2.0.

As I have never figured out how USB ports are assigned and their bandwidth,
and all that stuff, I'm left blindly trying to deal with what seems to
something resembling a USB performance issue.

Poking around the web, I ran across that hotfix, then searched my system to
check if it was already installed, found it's exe sitting in C:\WINDOWS.

As for SP1, it seems pretty assured that I had it at one time and as you
say, SP2 overwrites/replaces it. Seems it leaves useless stuff behind like
that exe?

Was beginning to think my formatting and using Sony's OEM reinstall files
might have left these files in WINDOWS and that somehow I was supposed to
have run them.

Guess I'll leave well enough alone, but I'm thinking that SP2 might not have
correctly dealt with this exe and some dozen or so of others sitting in
WINDOWS and yet no indications they are installed.
 
P

PA Bear [MS MVP]

YW. Please have the courtesy to quote my entire post when you reply.
Thanks.

KB822603 has nothing to do with it now.
...I'm seeing that prompt saying this device can perform
faster using a high speed port, my VAIO PCG-K27 has just 3 USB ports and
they're all 2.0.

What did Sony Support have to say about this?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
 
S

Steven

What's a YW? No idea what gives impression I didn't read "entire" post. If
such it was lent because I didn't answer why I had not installed SP3, I
understand and apologies offered, otherwise please fill me in.

As for that hotfix's base causes for it's issuance, I admit I'm not
experiencing those symptoms, but I'm seeing sporadic recurrances of issues I
feel are related to power mgmt, USB port speed recognition, as well as
hybernation, all closely related issues that this hotfix or SP2 was supposed
to have fixed.

My issues being I'm frequently forced to fiddle with power button, ie; hold
it down for 15 secs, then press it again, or remove battery and AC cord for
30 secs, only then does one or more of those workarounds enable the OS to
boot up, as otherwise the thing indicates power was introduced (all lites
light up) for one full second and then even the charging lite goes put.

And plugged in or not, USB devices, online or not, neither seems to make any
differnece in this power issue, and nothing's wrong w/battery or the switch,
plus reinstalling pwr mgmt's drivers doesn't help).

Then there's the sporadic desktop freezes which improved once hybernation
was disabled. All of which keep me leaning towards this hotfix maybe never
really having resolved either the bandwidth and/or the hybernation things.
Hense my looking closely at this hotfix's sitting in WINDOWS.

As for SP3, forgive any potentially unwarranted cynicism, but with regards
to installing SP3 (or any other avoidable MS software fiddling), in that I
find MS auto-updates install so much that's unneeded (causing problems in
itself), I've stopped installing anything unless there's absolutey no other
option*.

Een manually trying to determine what updates are needed, I'm left to
finding that as useless too, what w/all the unanswered questions in just
reading the updates which then lead to 'endless' other MS articles (just as
questionable and as such never answered).

Assuming anyone could install only what was needed, what with the 'black
belt' (and time) required to do so, as otherwise said, I feel I'm avoiding
buying into more problems by installing anything I absolutely don't have to.

Besides, I've found that eEye Blink Personal routinely evaluates my OS and
based on the system's vulnerabilities, creates rules to combat them. Note
this avoids useless efforts of trying to find updates actually needed and/or
the potential for buying into even more problems with those fixes.

So saving the time of choosing what to install, plus avoiding the risk of
installing them, unless one finds the OS 'crippled' by firewall rules, why
bother with the risk and time even attempting to deal with XP updates (ie; as
that OS poses no threat to the community, nor myself so long as backups are
regimented).

Sony eSupport's reply to my written query (ie; why the hotfix's exe sits in
WINDOWS and yet the registry shows it not installed) seems evasive as their
eSupport says it can only be answered if I telephone their 'chat' line (no
chance yet to try that yet).
 
P

PA Bear [MS MVP]

YW = You're welcome.

As you neglected to quote my reply as I asked you to do, I have no idea what
this is about. Sorry.
 

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