Hotfix 896498

  • Thread starter Thread starter La Pedrera
  • Start date Start date
L

La Pedrera

A program is attempting to access e-mail addresses you have stored in
Outlook. Do you want to allow this?
If this is unexpected, it may be a virus and you should choose "No".

I'm getting the above error message and not able to fix it.
I'm tried installing the hotfix listed in the subject, but I'm not sure if
it has been applied.

Does it come up in the add remove programs list (once you select the box to
show updates)??

I'm using outlook 2003, SP2
 
You provided no information about *when* you're seeing this prompt. It is normal to see this prompt when certain external programs automate Outlook. See http://www.slipstick.com/outlook/esecup.htm#autosec to learn more about it.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
Sorry, it's coming up when trying to insert a file attachmet through our
document management software.
I'm aware it's "normal" as per microsoft, but there is also the hotfix,
which was more my question. Does that come up in the add / remove program
list..

...as part of my trouble shooting, I'm trying to confirm that that hotfix has
been applied, but I'm not sure how to confirm it.



You provided no information about *when* you're seeing this prompt. It is
normal to see this prompt when certain external programs automate Outlook.
See http://www.slipstick.com/outlook/esecup.htm#autosec to learn more about
it.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
La Pedrera said:
Sorry, it's coming up when trying to insert a file attachmet through
our document management software.
I'm aware it's "normal" as per microsoft, but there is also the
hotfix, which was more my question. Does that come up in the add /
remove program list..

http://www.mapilab.com/outlook/security/ provides a tool to help you control
this.
..as part of my trouble shooting, I'm trying to confirm that that
hotfix has been applied, but I'm not sure how to confirm it.

Control Panel>Add or Remove Programs should show the Hotfix if it's
installed if you check the "Show Updates" checkbox at the top.
 
See http://www.outlookcode.com/d/sec.htm for your options with regard to the "object model guard" security in Outlook 2000 SP2 and later versions.

The hotfix has nothing to do with this feature. See http://support.microsoft.com/?kbid=896498#XSLTH4162121124120121120120 for information on the files it changes. You can check their version numbers to know if it's been applied. If you have applied SP2, you have the hotfix.
--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 

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