Event IDs 1000, 8193, or 4609 in the Windows XP Application Event Log
PSS ID Number: 823772
Article Last Modified on 11/4/2003
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The information in this article applies to:
a.. Microsoft Windows XP Home Edition
b.. Microsoft Windows XP Professional
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SYMPTOMS
On Windows XP-based computers, you may receive any of the following event
messages in the application event log:Event Source: Application Error
Event Category: None
Event ID: 1000
Date: MM/DD/YYYY
Time: Time
User: N/A
Description:
Faulting application explorer.exe, version 6.0.2600.0, faulting module
shlwapi.dll, version 6.0.2600.0, fault address 0x00003193.-or-Event Type:
Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: MM/DD/YYYY
Time: Time
User: N/A
Description:
Faulting application iexplore.exe, version 6.0.2600.0, faulting module
browseui.dll, version 6.0.2600.0, fault address 0x0000d09b.-or-Event Type:
Error
Event Source: VSS
Event Category: None
Event ID: 8193
Date: MM/DD/YYYY
Time: Time
User: N/A
Description:
Volume Shadow Copy Service error: Unexpected error calling routine
CoCreateInstance. hr = 0x80040206.-or-Event Type: Error
Event Source: EventSystem
Event Category: (50)
Event ID: 4609
Date: MM/DD/YYYY
Time: Time
User: N/A
Description:
The COM+ Event System detected a bad return code during its internal
processing.
HRESULT was 8007043C from line 44 of
d:\nt\com\com1x\src\events\tier1\eventsystemobj.cpp. Please contact
Microsoft Product Support Services to report this error.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
CAUSE
This behavior may occur if the Windows XP system files are damaged.
RESOLUTION
To resolve this issue, repair the Windows XP installation. To do so,
follow these steps:
1.. Set your CD-ROM drive as the first priority boot device in your
computer's BIOS. For information about how change the BIOS settings, see
your computer documentation or contact the manufacturer of your computer.
2.. Insert the Windows XP CD into your CD-ROM drive, and then restart
your computer.
3.. Press any key to use the Windows XP CD to start your computer when
you are prompted with the following message:
Press any key to boot from CD
4.. When you start your computer with the Windows XP CD, Setup verifies
your hardware. When you are prompted with the following options, press
ENTER:
a.. To set up Windows XP now, press ENTER.
b.. To repair a Windows XP installation using Recovery Console, press
R. c.. To quit Setup without installing Windows XP, press F3.
Note Do not press R.
5.. Press F8 to accept the Licensing Agreement.
6.. When your current Windows XP installation appears in a box that
contains the following options, press R:
a.. To repair the selected Windows XP installation, press R.
b.. To continue installing a fresh copy of Windows XP without
repairing, press ESC.
Windows XP Setup automatically repairs your installation of Windows XP.
