Hot Fix For Scanning

[Guest]

Scan Function May Not Work On USB Multifunction Printers
- http://support.microsoft.com/kb/320549/

I have a Lexmark P4350 all-in-one scanner/printer and, as described in the
above article, my printing works but my scanning does not. How do I obtain
the hotfix as described in the article? Thanks for your reply!

Ken

 

[Guest]

PS -- I forgot to place my e-mail address, The one I signon with is not the
real one. I will make sure it is corrected.

 

[mikeyhsd]

there is a web site referenced in the KB where you can get the phone numbers to contact support.



(e-mail address removed)



Scan Function May Not Work On USB Multifunction Printers
- http://support.microsoft.com/kb/320549/

I have a Lexmark P4350 all-in-one scanner/printer and, as described in the
above article, my printing works but my scanning does not. How do I obtain
the hotfix as described in the article? Thanks for your reply!

Ken

 

[Guest]

Mike

Thanks for the reply. Yes, I saw the phone number - but I was hoping not to
call since, when a call is made, it is never a straightforward process.
Instead, I was hoping to obtain an e-mail and/or an URL where I could
download the hotfix and apply. Thanks again for your reply.

Ken

 

[PA Bear]

QUOTE: To resolve this problem immediately, contact Microsoft Product
Support Services to obtain the hotfix.

If you ONLY request the hotfix and do NOT ask any other question, there will
not be charge. (No, a credit card is NOT required.)

 

[Guest]

Cool -- I will give it a shot. Thanks for your reply.