J
Johny
Hi all
I have a problem with my hosting
I have the name regisyered through 1 company and I have changed the
nameservers so it points to my hosting company and the site works fine but
my emails don't.
I have contacted the hosting company and they have replied with the
following:-
The problem with xxxxxxxx.com is little more tricky. Those mails are
being rejected (you should get bounce messages). That's because the domain
is only on our nameservers and not actually under our control. This means
the mail server needs to do a DNS lookup to check whether it's supposed to
deliver locally or relay. It's currently seeing the old DNS so it thinks it
has to relay, but isn't allowed so it rejects. That problem should fix
itself when the cached DNS records expire.
Whats it mean and what should I do to rectify the problem?
Thanks
J
I have a problem with my hosting
I have the name regisyered through 1 company and I have changed the
nameservers so it points to my hosting company and the site works fine but
my emails don't.
I have contacted the hosting company and they have replied with the
following:-
The problem with xxxxxxxx.com is little more tricky. Those mails are
being rejected (you should get bounce messages). That's because the domain
is only on our nameservers and not actually under our control. This means
the mail server needs to do a DNS lookup to check whether it's supposed to
deliver locally or relay. It's currently seeing the old DNS so it thinks it
has to relay, but isn't allowed so it rejects. That problem should fix
itself when the cached DNS records expire.
Whats it mean and what should I do to rectify the problem?
Thanks
J