Host Restricts FP FTP

[Uncle Joe]

What do you make of this blurb from my host?

MS FrontPage tech. support policies


2MHost.com offers a tool in cPanel to allow users to install/uninstall
front page extensions. Users may install as many as they need. Due to
recent problems resulting from bad installations of MS FP on users'
computer, un-stable windows installations, viruses, etc. 2MHost will
now follow the following steps in FP technical support:


1. User will be informed upon placing order that FP may be stopped if
the FP FTP client is used to upload files. (FrontPage uses a special
structure of files and folders, so the FP FTP may destroy the default
file structure on your account.) We will not support FP for clients if
we learn they use the FP FTP. In addition, .htaccess files (used
usually in protected folders) also affect FP, we will not check FP
problems if users are using .htaccess files.

2. We will test user account from local computer with latest
edition/service pack of windows XP home edition, If we can contact to
the account using our FP, then we will forward the user to visit
Microsoft direct help channels.

How am I supposed to maintain/upload files using FP2003 if I can't use
FTP?

 

[Tom Pepper Willett]

It's telling you that they use FP server extensions and you must use the
HTTP publishing instead of FTP to upload and maintain your files.
--
===
Tom "Pepper" Willett
Microsoft MVP - FrontPage
---
About FrontPage 2003:
http://office.microsoft.com/home/office.aspx?assetid=FX01085802
How to ask a newsgroup question:
http://support.microsoft.com/kb/555375
===
| What do you make of this blurb from my host?
|
| MS FrontPage tech. support policies
|
|
| 2MHost.com offers a tool in cPanel to allow users to install/uninstall
| front page extensions. Users may install as many as they need. Due to
| recent problems resulting from bad installations of MS FP on users'
| computer, un-stable windows installations, viruses, etc. 2MHost will
| now follow the following steps in FP technical support:
|
|
| 1. User will be informed upon placing order that FP may be stopped if
| the FP FTP client is used to upload files. (FrontPage uses a special
| structure of files and folders, so the FP FTP may destroy the default
| file structure on your account.) We will not support FP for clients if
| we learn they use the FP FTP. In addition, .htaccess files (used
| usually in protected folders) also affect FP, we will not check FP
| problems if users are using .htaccess files.
|
| 2. We will test user account from local computer with latest
| edition/service pack of windows XP home edition, If we can contact to
| the account using our FP, then we will forward the user to visit
| Microsoft direct help channels.
|
| How am I supposed to maintain/upload files using FP2003 if I can't use
| FTP?
|
|
|
|
|

 

[Ronx]

Use HTTP - the "normal" method of publishing with FrontPage.
See Publish in the Help files.

Your host has spelled out in different words that using FTP can (and
often does) corrupt the FrontPage extensions. In a Unix server, FP
also uses .htaccess files, which again are easily damaged if
overwritten or edited incorrectly.