G
Guest
I'm doing an upgrade on a dell inspiron 6000 - xp home sp2 to pro sp2 using
new sp2 disk purchased new. First time through it went to a black screen and
then sat there for over an hour with not hd light flashing and no noice from
cd drive. I shut down - now it boots to restarting setup screen - works for
a while but eventually stops and is still on the same " restarting setup"
screen forever.
This guy has data on the drive - most is backed up but I'm afraid he didn't
really backup everything so would like to not reformat if possible. Is there
any way to get out of this install and go back ? I've been looking from the
DOS prompt at log files and think this is either an antivirus problem or a
hardware problem. I appreciate any input. Thanks in advance.
new sp2 disk purchased new. First time through it went to a black screen and
then sat there for over an hour with not hd light flashing and no noice from
cd drive. I shut down - now it boots to restarting setup screen - works for
a while but eventually stops and is still on the same " restarting setup"
screen forever.
This guy has data on the drive - most is backed up but I'm afraid he didn't
really backup everything so would like to not reformat if possible. Is there
any way to get out of this install and go back ? I've been looking from the
DOS prompt at log files and think this is either an antivirus problem or a
hardware problem. I appreciate any input. Thanks in advance.