Home network problem (router and 2 laptops) part II

G

Guest

Hi Chuck,

I printed out and tried everything that you suggested from your previous
articles, but did not work unfortunately (I used the same title for this post
if you need to find what you said). So I did the next thing, running the
cdiag.cmd code you sent. Below is the output from one of the laptops, the
other one to follow in a few minutes. This is frustrating and I really
appreciate your help.


CDiagnosis V1.32
Start diagnosis for TOSHIBA

Adhoc Browser View

Server Name Remark

-------------------------------------------------------------------------------
\\DELL

\\TOSHIBA

The command completed successfully.


Full Targets TOSHIBA 192.168.0.102 DELL 192.168.0.103 127.0.0.1

Target TOSHIBA

"TOSHIBA ping TOSHIBA"



Pinging TOSHIBA [192.168.0.102] with 32 bytes of data:



Reply from 192.168.0.102: bytes=32 time<1ms TTL=128

Reply from 192.168.0.102: bytes=32 time<1ms TTL=128

Reply from 192.168.0.102: bytes=32 time<1ms TTL=128

Reply from 192.168.0.102: bytes=32 time<1ms TTL=128



Ping statistics for 192.168.0.102:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


"TOSHIBA net view TOSHIBA"

Shared resources at TOSHIBA



Share name Type Used as Comment

-------------------------------------------------------------------------------
Acrobat on Toshiba Print Acrobat Distiller
CanonPIX Print Canon PIXMA iP1500
D Disk
DATA Disk
Desktop Disk
Favorites Disk
MOVIES Disk
MUSIC Disk
My Documents Disk
PAPERS Disk
Printer2 Print Net2Phone PC2Fax
Printer3 Print Microsoft Office Document Image Writer
SharedDocs Disk
WORK Disk
The command completed successfully.


Target 192.168.0.102

"TOSHIBA ping 192.168.0.102"



Pinging 192.168.0.102 with 32 bytes of data:



Reply from 192.168.0.102: bytes=32 time<1ms TTL=128

Reply from 192.168.0.102: bytes=32 time<1ms TTL=128

Reply from 192.168.0.102: bytes=32 time<1ms TTL=128

Reply from 192.168.0.102: bytes=32 time<1ms TTL=128



Ping statistics for 192.168.0.102:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


"TOSHIBA net view 192.168.0.102"

Shared resources at 192.168.0.102



Share name Type Used as Comment

-------------------------------------------------------------------------------
Acrobat on Toshiba Print Acrobat Distiller
CanonPIX Print Canon PIXMA iP1500
D Disk
DATA Disk
Desktop Disk
Favorites Disk
MOVIES Disk
MUSIC Disk
My Documents Disk
PAPERS Disk
Printer2 Print Net2Phone PC2Fax
Printer3 Print Microsoft Office Document Image Writer
SharedDocs Disk
WORK Disk
The command completed successfully.


Target DELL

"TOSHIBA ping DELL"

Ping request could not find host DELL. Please check the name and try again.


"TOSHIBA net view DELL"


Target 192.168.0.103

"TOSHIBA ping 192.168.0.103"



Pinging 192.168.0.103 with 32 bytes of data:



Reply from 192.168.0.103: bytes=32 time<1ms TTL=128

Reply from 192.168.0.103: bytes=32 time<1ms TTL=128

Reply from 192.168.0.103: bytes=32 time<1ms TTL=128

Reply from 192.168.0.103: bytes=32 time<1ms TTL=128



Ping statistics for 192.168.0.103:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


"TOSHIBA net view 192.168.0.103"


Target 127.0.0.1

"TOSHIBA ping 127.0.0.1"



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


"TOSHIBA net view 127.0.0.1"

Shared resources at 127.0.0.1



Share name Type Used as Comment

-------------------------------------------------------------------------------
Acrobat on Toshiba Print Acrobat Distiller
CanonPIX Print Canon PIXMA iP1500
D Disk
DATA Disk
Desktop Disk
Favorites Disk
MOVIES Disk
MUSIC Disk
My Documents Disk
PAPERS Disk
Printer2 Print Net2Phone PC2Fax
Printer3 Print Microsoft Office Document Image Writer
SharedDocs Disk
WORK Disk
The command completed successfully.


Ping Targets www.yahoo.com 66.94.230.32 192.168.0.1

Target www.yahoo.com

"TOSHIBA ping www.yahoo.com"



Pinging www.yahoo.akadns.net [216.109.118.69] with 32 bytes of data:



Reply from 216.109.118.69: bytes=32 time=36ms TTL=50

Reply from 216.109.118.69: bytes=32 time=38ms TTL=50

Reply from 216.109.118.69: bytes=32 time=35ms TTL=50

Reply from 216.109.118.69: bytes=32 time=37ms TTL=50



Ping statistics for 216.109.118.69:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 35ms, Maximum = 38ms, Average = 36ms


Target 66.94.230.32

"TOSHIBA ping 66.94.230.32"



Pinging 66.94.230.32 with 32 bytes of data:



Reply from 66.94.230.32: bytes=32 time=66ms TTL=51

Reply from 66.94.230.32: bytes=32 time=69ms TTL=51

Reply from 66.94.230.32: bytes=32 time=66ms TTL=52

Reply from 66.94.230.32: bytes=32 time=68ms TTL=51



Ping statistics for 66.94.230.32:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 66ms, Maximum = 69ms, Average = 67ms


Target 192.168.0.1

"TOSHIBA ping 192.168.0.1"



Pinging 192.168.0.1 with 32 bytes of data:



Reply from 192.168.0.1: bytes=32 time<1ms TTL=127

Reply from 192.168.0.1: bytes=32 time<1ms TTL=127

Reply from 192.168.0.1: bytes=32 time<1ms TTL=127

Reply from 192.168.0.1: bytes=32 time<1ms TTL=127



Ping statistics for 192.168.0.1:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


End diagnosis for TOSHIBA
 
G

Guest

here is the other laptop:

CDiagnosis V1.32
Start diagnosis for DELL

Adhoc Browser View


Full Targets TOSHIBA 192.168.0.102 DELL 192.168.0.103 127.0.0.1

Target TOSHIBA

"DELL ping TOSHIBA"

Ping request could not find host TOSHIBA. Please check the name and try again.


"DELL net view TOSHIBA"


Target 192.168.0.102

"DELL ping 192.168.0.102"



Pinging 192.168.0.102 with 32 bytes of data:



Reply from 192.168.0.102: bytes=32 time<1ms TTL=128

Reply from 192.168.0.102: bytes=32 time<1ms TTL=128

Reply from 192.168.0.102: bytes=32 time<1ms TTL=128

Reply from 192.168.0.102: bytes=32 time<1ms TTL=128



Ping statistics for 192.168.0.102:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


"DELL net view 192.168.0.102"


Target DELL

"DELL ping DELL"



Pinging DELL [192.168.0.103] with 32 bytes of data:



Reply from 192.168.0.103: bytes=32 time<1ms TTL=128

Reply from 192.168.0.103: bytes=32 time<1ms TTL=128

Reply from 192.168.0.103: bytes=32 time<1ms TTL=128

Reply from 192.168.0.103: bytes=32 time<1ms TTL=128



Ping statistics for 192.168.0.103:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


"DELL net view DELL"

Shared resources at DELL



Share name Type Used as Comment

-------------------------------------------------------------------------------
CanonPIX Print Canon PIXMA iP1500
Desktop Disk
Favorites Disk
My Documents Disk
PAPERS Disk
Printer Print Acrobat Distiller
Printer2 Print Net2Phone PC2Fax
SharedDocs Disk
The command completed successfully.


Target 192.168.0.103

"DELL ping 192.168.0.103"



Pinging 192.168.0.103 with 32 bytes of data:



Reply from 192.168.0.103: bytes=32 time<1ms TTL=128

Reply from 192.168.0.103: bytes=32 time<1ms TTL=128

Reply from 192.168.0.103: bytes=32 time<1ms TTL=128

Reply from 192.168.0.103: bytes=32 time<1ms TTL=128



Ping statistics for 192.168.0.103:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


"DELL net view 192.168.0.103"

Shared resources at 192.168.0.103



Share name Type Used as Comment

-------------------------------------------------------------------------------
CanonPIX Print Canon PIXMA iP1500
Desktop Disk
Favorites Disk
My Documents Disk
PAPERS Disk
Printer Print Acrobat Distiller
Printer2 Print Net2Phone PC2Fax
SharedDocs Disk
The command completed successfully.


Target 127.0.0.1

"DELL ping 127.0.0.1"



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


"DELL net view 127.0.0.1"

Shared resources at 127.0.0.1



Share name Type Used as Comment

-------------------------------------------------------------------------------
CanonPIX Print Canon PIXMA iP1500
Desktop Disk
Favorites Disk
My Documents Disk
PAPERS Disk
Printer Print Acrobat Distiller
Printer2 Print Net2Phone PC2Fax
SharedDocs Disk
The command completed successfully.


Ping Targets www.yahoo.com 66.94.230.32 192.168.0.1

Target www.yahoo.com

"DELL ping www.yahoo.com"



Pinging www.yahoo.akadns.net [68.142.197.85] with 32 bytes of data:



Reply from 68.142.197.85: bytes=32 time=47ms TTL=51

Reply from 68.142.197.85: bytes=32 time=46ms TTL=51

Reply from 68.142.197.85: bytes=32 time=48ms TTL=51

Reply from 68.142.197.85: bytes=32 time=48ms TTL=51



Ping statistics for 68.142.197.85:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 46ms, Maximum = 48ms, Average = 47ms


Target 66.94.230.32

"DELL ping 66.94.230.32"



Pinging 66.94.230.32 with 32 bytes of data:



Reply from 66.94.230.32: bytes=32 time=67ms TTL=52

Reply from 66.94.230.32: bytes=32 time=68ms TTL=52

Reply from 66.94.230.32: bytes=32 time=67ms TTL=52

Reply from 66.94.230.32: bytes=32 time=68ms TTL=51



Ping statistics for 66.94.230.32:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 67ms, Maximum = 68ms, Average = 67ms


Target 192.168.0.1

"DELL ping 192.168.0.1"



Pinging 192.168.0.1 with 32 bytes of data:



Reply from 192.168.0.1: bytes=32 time<1ms TTL=127

Reply from 192.168.0.1: bytes=32 time<1ms TTL=127

Reply from 192.168.0.1: bytes=32 time<1ms TTL=127

Reply from 192.168.0.1: bytes=32 time<1ms TTL=127



Ping statistics for 192.168.0.1:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


End diagnosis for DELL
 
C

Chuck

Hi Chuck,

I printed out and tried everything that you suggested from your previous
articles, but did not work unfortunately (I used the same title for this post
if you need to find what you said). So I did the next thing, running the
cdiag.cmd code you sent. Below is the output from one of the laptops, the
other one to follow in a few minutes. This is frustrating and I really
appreciate your help.
Click to expand...

<SNIP>

Andy,

OK, neither Dell nor Toshiba can reference each other, save a ping by ip
address. Since ping by ip address works both ways, we can rule out connectivity
problems. We're left with:
# Firewall (misconfigured / overlooked). What antivirus product are you using?
# Registry setting restrictanonymous.
<http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html>
<http://nitecruzr.blogspot.com/2005/07/restrictanonymous-and-your-server.html>
 
G

Guest

Hi Chuck,

I have the restrictanonymous reg entry set to 0 on both computers, no
firewalls, and virusscan (disabling it on both laptops did not help).

Do you have any other suggestions?

Thanks,
Andy
 
C

Chuck

Hi Chuck,

I have the restrictanonymous reg entry set to 0 on both computers, no
firewalls, and virusscan (disabling it on both laptops did not help).

Do you have any other suggestions?

Thanks,
Andy
Click to expand...

Andy,

What AntiVirus?

Both NetBIOS shares ("net view") and name resolution are being blocked - both
ways. This almost has to be a firewall.

The only other possibility is LSP / Winsock corruption. But you have a
symmetrical problem - neither computer can reference the other. LSP / Winsock
corruption generally doesn't hit both computers simultaneously.
<http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html>
 
G

Guest

Thanks for trying, Chuck.

I have VirusScan (a McAfee product).
I have just gone through two of the WinSock fixes with no improvement - will
try the others, but...

Best,
Andy
 
D

David Kelsey

This couldn't be the security settings in Policy in XP Pro, could it?
Someone here pointed me to this, and solved my 'seeing each other' problems,
but I can't remember who. There is a setting which requires a password in
certain circumstances, but which can be disabled so as not to require a
password at all.

David Kelsey
 
C

Chuck

This couldn't be the security settings in Policy in XP Pro, could it?
Someone here pointed me to this, and solved my 'seeing each other' problems,
but I can't remember who. There is a setting which requires a password in
certain circumstances, but which can be disabled so as not to require a
password at all.

David Kelsey
Click to expand...

David,

He has name resolution problems, and they're symmetrical. Neither computer can
resolve the name of the other to an address.

Name resolution is a level below security settings, excepting maybe
restrictanonymous. And the latter has been dismissed. 8-(

Target DELL

"TOSHIBA ping DELL"

Ping request could not find host DELL. Please check the name and try again.

Target TOSHIBA

"DELL ping TOSHIBA"

Ping request could not find host TOSHIBA. Please check the name and try again.
 

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