highlighting outgoing message unsets send

G

Guest

I moved Outlook 2002 to a new computer (reinstalled and copied data file
..PST). Now if the highlight falls on ANY unsent message in Outbox, that
message changes to NOT ITALICIZED and IS NOT SENT. I have to reopen it and
click "send". Merely opening the Outbox always "un-sends" the first message;
arrow-down "un-sends" the rest one by one. How do I change it so
highlighting WILL NOT CLEAR THE SEND ATTRIBUTE IN OUTBOX?
 
R

Roady [MVP]

Just curious; why highlight them in your Outbox in the first place?

Is your Outlook version fully up-to-date?
What mail account type are you using?
Do you have a virus scanner that integrates with Outlook? See if disabling
its integration changes the behavior you are experiencing.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
I moved Outlook 2002 to a new computer (reinstalled and copied data file
..PST). Now if the highlight falls on ANY unsent message in Outbox, that
message changes to NOT ITALICIZED and IS NOT SENT. I have to reopen it and
click "send". Merely opening the Outbox always "un-sends" the first
message;
arrow-down "un-sends" the rest one by one. How do I change it so
highlighting WILL NOT CLEAR THE SEND ATTRIBUTE IN OUTBOX?
 
G

Guest

Obvious why: I OFTEN want to see WHAT is in the Outbox. Opening it
necessarily highlights the first item on the list and changes it to "do not
send."
*************
No required or recommended updates at Microsoft Update or Office Update.
Both my accounts are POP3 and SMTP.
I have turned off Norton internet security AND antivirus auto-protect AND
spybot, then re-opened Outlook.
************
Summary: problem persists.
 
R

Roady [MVP]

Well only obvious when you are sending them while disconnected; then they
remain in the Outbox until you reconnect. If you've changed network in the
mean time they could end up haning in the Outbox (long story why).

As for the automatically mark as read; change the Preview Pane mark as read
settings to manually in Tools-> Options-> tab Other-> button Preview Pane...

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Obvious why: I OFTEN want to see WHAT is in the Outbox. Opening it
necessarily highlights the first item on the list and changes it to "do not
send."
*************
No required or recommended updates at Microsoft Update or Office Update.
Both my accounts are POP3 and SMTP.
I have turned off Norton internet security AND antivirus auto-protect AND
spybot, then re-opened Outlook.
************
Summary: problem persists.
 
G

Guest

I really appreciate the help. In this case it doesn't quite fit the mark. I
have a DSL connection on all the time. The only reason to accumulate
messages in the Outbox is to review the entire batch to make sure I want to
send them at all. THAT is when it matters that they should stay "to send"
(remain italicized). Also, I am UNABLE TO OPEN THE PREVIEW PANE while
viewing Outbox. Third, when I follow your instructions about the "read"
status, that makes no difference to the Outbox where there is no preview
pane. This is Outlook 2002, which worked right for SEVERAL YEARS on my old
computer.

By the way, it is REMARKABLE that you are able to respond so quickly. I'm
sorry Microsoft made this mess so complicated<g>.

Roady said:
Well only obvious when you are sending them while disconnected; then they
remain in the Outbox until you reconnect. If you've changed network in the
mean time they could end up haning in the Outbox (long story why).

As for the automatically mark as read; change the Preview Pane mark as read
settings to manually in Tools-> Options-> tab Other-> button Preview Pane...

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Obvious why: I OFTEN want to see WHAT is in the Outbox. Opening it
necessarily highlights the first item on the list and changes it to "do not
send."
*************
No required or recommended updates at Microsoft Update or Office Update.
Both my accounts are POP3 and SMTP.
I have turned off Norton internet security AND antivirus auto-protect AND
spybot, then re-opened Outlook.
************
Summary: problem persists.


Roady said:
Just curious; why highlight them in your Outbox in the first place?

Is your Outlook version fully up-to-date?
What mail account type are you using?
Do you have a virus scanner that integrates with Outlook? See if disabling
its integration changes the behavior you are experiencing.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
I moved Outlook 2002 to a new computer (reinstalled and copied data file
..PST). Now if the highlight falls on ANY unsent message in Outbox, that
message changes to NOT ITALICIZED and IS NOT SENT. I have to reopen it
and
click "send". Merely opening the Outbox always "un-sends" the first
message;
arrow-down "un-sends" the rest one by one. How do I change it so
highlighting WILL NOT CLEAR THE SEND ATTRIBUTE IN OUTBOX?
 
R

Roady [MVP]

"By the way, it is REMARKABLE that you are able to respond so quickly."
Thanks! Let's just say I watch TV less than average ;-)

I see what you are getting at now. You're accumulating, reviewing and then
sending, right? When you open the mail from the Outbox instead of using the
Close button can you also press Send instead to close the message? This
should put it right back into the queue italicized and all. (Sorry, I
currently don't have the means to test this; I just returned from my holiday
and my external disk, with backups and Virtual PC configurations to test
this, is still safely in a vault a couple of cities from here ;-)

What exactly did work on your old machine? That the Sent items are able to
be viewed in the Preview Pane or that they would still be send after opening
and closing them from the Outbox?

PS: it's getting harder and harder to find this message for me (I'm in a lot
of threats). PM me if I overlook the post.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
I really appreciate the help. In this case it doesn't quite fit the mark.
I
have a DSL connection on all the time. The only reason to accumulate
messages in the Outbox is to review the entire batch to make sure I want to
send them at all. THAT is when it matters that they should stay "to send"
(remain italicized). Also, I am UNABLE TO OPEN THE PREVIEW PANE while
viewing Outbox. Third, when I follow your instructions about the "read"
status, that makes no difference to the Outbox where there is no preview
pane. This is Outlook 2002, which worked right for SEVERAL YEARS on my old
computer.

By the way, it is REMARKABLE that you are able to respond so quickly. I'm
sorry Microsoft made this mess so complicated<g>.

Roady said:
Well only obvious when you are sending them while disconnected; then they
remain in the Outbox until you reconnect. If you've changed network in the
mean time they could end up haning in the Outbox (long story why).

As for the automatically mark as read; change the Preview Pane mark as
read
settings to manually in Tools-> Options-> tab Other-> button Preview
Pane...

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Obvious why: I OFTEN want to see WHAT is in the Outbox. Opening it
necessarily highlights the first item on the list and changes it to "do
not
send."
*************
No required or recommended updates at Microsoft Update or Office Update.
Both my accounts are POP3 and SMTP.
I have turned off Norton internet security AND antivirus auto-protect AND
spybot, then re-opened Outlook.
************
Summary: problem persists.


Roady said:
Just curious; why highlight them in your Outbox in the first place?

Is your Outlook version fully up-to-date?
What mail account type are you using?
Do you have a virus scanner that integrates with Outlook? See if
disabling
its integration changes the behavior you are experiencing.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
I moved Outlook 2002 to a new computer (reinstalled and copied data file
..PST). Now if the highlight falls on ANY unsent message in Outbox,
that
message changes to NOT ITALICIZED and IS NOT SENT. I have to reopen it
and
click "send". Merely opening the Outbox always "un-sends" the first
message;
arrow-down "un-sends" the rest one by one. How do I change it so
highlighting WILL NOT CLEAR THE SEND ATTRIBUTE IN OUTBOX?
 
K

Kent V. Busse, J.D.

You're getting closer! This does NOT refer at all to SENT items, but the
rest of your description is good.

1) In Inbox I reply to various messages, and use the "new" menu item to
create fresh messages. These ACCUMULATE in the Outbox.

2) I click on my Outbox icon in the folder bar at the left of the screen.
That opens the Outbox and instantly UNITALICIZES the first message by
highlighting it. Changing the highlight spreads the disease--wherever it
falls, it instantly UNITALICIZES the newly highlighted message so that it
will not be sent.

3) ON BOTH COMPUTERS if I open the message in Outbox and then CLOSE it (red
"X" at top right corner), THEN IT IS NOT MARKED TO SEND = NOT ITALICIZED.
That is correct and desirable behavior. It should be sent only if I closed
it using the "send" button.

4) On THE OLD COMPUTER, anything in the Outbox STAYS ITALICIZED unless I do
the "X" action described in #3 above. Moving the cursor anywhere in Outbox
on the old computer does NOT unitalicize any message. I can highlight them
all in turn, then click "send and receive" and they all are sent. That is
what is DIFFERENT on the NEW computer, where NONE of them are sent if I have
highlighted them in Outbox.

5) This discussion does not involve SENT items in SENT box.

Roady said:
"By the way, it is REMARKABLE that you are able to respond so quickly."
Thanks! Let's just say I watch TV less than average ;-)

I see what you are getting at now. You're accumulating, reviewing and then
sending, right? When you open the mail from the Outbox instead of using
the
Close button can you also press Send instead to close the message? This
should put it right back into the queue italicized and all. (Sorry, I
currently don't have the means to test this; I just returned from my
holiday
and my external disk, with backups and Virtual PC configurations to test
this, is still safely in a vault a couple of cities from here ;-)

What exactly did work on your old machine? That the Sent items are able to
be viewed in the Preview Pane or that they would still be send after
opening
and closing them from the Outbox?

PS: it's getting harder and harder to find this message for me (I'm in a
lot
of threats). PM me if I overlook the post.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
I really appreciate the help. In this case it doesn't quite fit the mark.
I
have a DSL connection on all the time. The only reason to accumulate
messages in the Outbox is to review the entire batch to make sure I want
to
send them at all. THAT is when it matters that they should stay "to send"
(remain italicized). Also, I am UNABLE TO OPEN THE PREVIEW PANE while
viewing Outbox. Third, when I follow your instructions about the "read"
status, that makes no difference to the Outbox where there is no preview
pane. This is Outlook 2002, which worked right for SEVERAL YEARS on my
old
computer.

By the way, it is REMARKABLE that you are able to respond so quickly. I'm
sorry Microsoft made this mess so complicated<g>.

Roady said:
Well only obvious when you are sending them while disconnected; then they
remain in the Outbox until you reconnect. If you've changed network in
the
mean time they could end up haning in the Outbox (long story why).

As for the automatically mark as read; change the Preview Pane mark as
read
settings to manually in Tools-> Options-> tab Other-> button Preview
Pane...

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Obvious why: I OFTEN want to see WHAT is in the Outbox. Opening it
necessarily highlights the first item on the list and changes it to "do
not
send."
*************
No required or recommended updates at Microsoft Update or Office Update.
Both my accounts are POP3 and SMTP.
I have turned off Norton internet security AND antivirus auto-protect AND
spybot, then re-opened Outlook.
************
Summary: problem persists.


Roady said:
Just curious; why highlight them in your Outbox in the first place?

Is your Outlook version fully up-to-date?
What mail account type are you using?
Do you have a virus scanner that integrates with Outlook? See if
disabling
its integration changes the behavior you are experiencing.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
I moved Outlook 2002 to a new computer (reinstalled and copied data
file
..PST). Now if the highlight falls on ANY unsent message in Outbox,
that
message changes to NOT ITALICIZED and IS NOT SENT. I have to reopen it
and
click "send". Merely opening the Outbox always "un-sends" the first
message;
arrow-down "un-sends" the rest one by one. How do I change it so
highlighting WILL NOT CLEAR THE SEND ATTRIBUTE IN OUTBOX?
 
R

Roady [MVP]

Yep, we are talking about the same thing then.
5) "That the Sent items are able to be viewed in the Preview Pane"
That was a slip of the pen on my end and should have said Outbox items;
sorry about that.

2+4) That highlighting an item makes it unitalicized is being controlled by
your Preview Pane settings. Tools-> Options-> tab Other-> button Preview
Pane. Make sure that at least the top two are unchecked. Can you verify this
on your old computer as well?

Even though the Outbox itself doesn't have a Preview Pane the settings does
effect the behavior you are experiencing. Especially the setting "Mark item
as read when SELECTION CHANGES"

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
You're getting closer! This does NOT refer at all to SENT items, but the
rest of your description is good.

1) In Inbox I reply to various messages, and use the "new" menu item to
create fresh messages. These ACCUMULATE in the Outbox.

2) I click on my Outbox icon in the folder bar at the left of the screen.
That opens the Outbox and instantly UNITALICIZES the first message by
highlighting it. Changing the highlight spreads the disease--wherever it
falls, it instantly UNITALICIZES the newly highlighted message so that it
will not be sent.

3) ON BOTH COMPUTERS if I open the message in Outbox and then CLOSE it (red
"X" at top right corner), THEN IT IS NOT MARKED TO SEND = NOT ITALICIZED.
That is correct and desirable behavior. It should be sent only if I closed
it using the "send" button.

4) On THE OLD COMPUTER, anything in the Outbox STAYS ITALICIZED unless I do
the "X" action described in #3 above. Moving the cursor anywhere in Outbox
on the old computer does NOT unitalicize any message. I can highlight them
all in turn, then click "send and receive" and they all are sent. That is
what is DIFFERENT on the NEW computer, where NONE of them are sent if I have
highlighted them in Outbox.

5) This discussion does not involve SENT items in SENT box.

Roady said:
"By the way, it is REMARKABLE that you are able to respond so quickly."
Thanks! Let's just say I watch TV less than average ;-)

I see what you are getting at now. You're accumulating, reviewing and then
sending, right? When you open the mail from the Outbox instead of using
the
Close button can you also press Send instead to close the message? This
should put it right back into the queue italicized and all. (Sorry, I
currently don't have the means to test this; I just returned from my
holiday
and my external disk, with backups and Virtual PC configurations to test
this, is still safely in a vault a couple of cities from here ;-)

What exactly did work on your old machine? That the Sent items are able to
be viewed in the Preview Pane or that they would still be send after
opening
and closing them from the Outbox?

PS: it's getting harder and harder to find this message for me (I'm in a
lot
of threats). PM me if I overlook the post.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
I really appreciate the help. In this case it doesn't quite fit the mark.
I
have a DSL connection on all the time. The only reason to accumulate
messages in the Outbox is to review the entire batch to make sure I want
to
send them at all. THAT is when it matters that they should stay "to send"
(remain italicized). Also, I am UNABLE TO OPEN THE PREVIEW PANE while
viewing Outbox. Third, when I follow your instructions about the "read"
status, that makes no difference to the Outbox where there is no preview
pane. This is Outlook 2002, which worked right for SEVERAL YEARS on my
old
computer.

By the way, it is REMARKABLE that you are able to respond so quickly. I'm
sorry Microsoft made this mess so complicated<g>.

Roady said:
Well only obvious when you are sending them while disconnected; then they
remain in the Outbox until you reconnect. If you've changed network in
the
mean time they could end up haning in the Outbox (long story why).

As for the automatically mark as read; change the Preview Pane mark as
read
settings to manually in Tools-> Options-> tab Other-> button Preview
Pane...

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Obvious why: I OFTEN want to see WHAT is in the Outbox. Opening it
necessarily highlights the first item on the list and changes it to "do
not
send."
*************
No required or recommended updates at Microsoft Update or Office Update.
Both my accounts are POP3 and SMTP.
I have turned off Norton internet security AND antivirus auto-protect AND
spybot, then re-opened Outlook.
************
Summary: problem persists.


Roady said:
Just curious; why highlight them in your Outbox in the first place?

Is your Outlook version fully up-to-date?
What mail account type are you using?
Do you have a virus scanner that integrates with Outlook? See if
disabling
its integration changes the behavior you are experiencing.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
I moved Outlook 2002 to a new computer (reinstalled and copied data
file
..PST). Now if the highlight falls on ANY unsent message in Outbox,
that
message changes to NOT ITALICIZED and IS NOT SENT. I have to reopen it
and
click "send". Merely opening the Outbox always "un-sends" the first
message;
arrow-down "un-sends" the rest one by one. How do I change it so
highlighting WILL NOT CLEAR THE SEND ATTRIBUTE IN OUTBOX?
 
K

Kent V. Busse, J.D.

I had already tried various combinations of these settings. On the NEW
computer WITH THE PROBLEM, I UNCHECKED all three boxes. There is NO
checkmark whatsoever on that "Other - Preview Pane" form. The problem is
unchanged, the highlight still sets "do not send" as soon as it hits an item
in Outbox. [ I restarted Outlook to make sure the setting would be
effective. ]

***********
Old computer has the BOTTOM TWO boxes checked. That means when I READ
incoming mail, highlighting the item never sets it to "have read" status,
but when the HIGHLIGHT LEAVES the item, THEN it becomes faint (not bold) to
mean "have read." This change happens in the INBOX. In the OUTBOX, moving
the cursor does not change ANYTHING. The items become marked "do not send"
(unitalicized) ONLY when I open them and close them with the red "X" instead
of "send."

On the NEW (PROBLEM) COMPUTER, with ALL those boxes unchecked, the item
changes to "do not send" as soon as the highlight arrives on it, not when
the highlight leaves. It means that the behavior is QUITE DIFFERENT in
Outbox.

Are you sure that you are commenting on OUTLOOK 2002, which I specified
(both computers) in my very first sentence of my first email?

Roady said:
Yep, we are talking about the same thing then.
5) "That the Sent items are able to be viewed in the Preview Pane"
That was a slip of the pen on my end and should have said Outbox items;
sorry about that.

2+4) That highlighting an item makes it unitalicized is being controlled
by
your Preview Pane settings. Tools-> Options-> tab Other-> button Preview
Pane. Make sure that at least the top two are unchecked. Can you verify
this
on your old computer as well?

Even though the Outbox itself doesn't have a Preview Pane the settings
does
effect the behavior you are experiencing. Especially the setting "Mark
item
as read when SELECTION CHANGES"

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
You're getting closer! This does NOT refer at all to SENT items, but the
rest of your description is good.

1) In Inbox I reply to various messages, and use the "new" menu item to
create fresh messages. These ACCUMULATE in the Outbox.

2) I click on my Outbox icon in the folder bar at the left of the screen.
That opens the Outbox and instantly UNITALICIZES the first message by
highlighting it. Changing the highlight spreads the disease--wherever it
falls, it instantly UNITALICIZES the newly highlighted message so that it
will not be sent.

3) ON BOTH COMPUTERS if I open the message in Outbox and then CLOSE it
(red
"X" at top right corner), THEN IT IS NOT MARKED TO SEND = NOT ITALICIZED.
That is correct and desirable behavior. It should be sent only if I
closed
it using the "send" button.

4) On THE OLD COMPUTER, anything in the Outbox STAYS ITALICIZED unless I
do
the "X" action described in #3 above. Moving the cursor anywhere in Outbox
on the old computer does NOT unitalicize any message. I can highlight them
all in turn, then click "send and receive" and they all are sent. That is
what is DIFFERENT on the NEW computer, where NONE of them are sent if I
have
highlighted them in Outbox.

5) This discussion does not involve SENT items in SENT box.

in
message news:[email protected]...
"By the way, it is REMARKABLE that you are able to respond so quickly."
Thanks! Let's just say I watch TV less than average ;-)

I see what you are getting at now. You're accumulating, reviewing and
then
sending, right? When you open the mail from the Outbox instead of using
the
Close button can you also press Send instead to close the message? This
should put it right back into the queue italicized and all. (Sorry, I
currently don't have the means to test this; I just returned from my
holiday
and my external disk, with backups and Virtual PC configurations to test
this, is still safely in a vault a couple of cities from here ;-)

What exactly did work on your old machine? That the Sent items are able
to
be viewed in the Preview Pane or that they would still be send after
opening
and closing them from the Outbox?

PS: it's getting harder and harder to find this message for me (I'm in a
lot
of threats). PM me if I overlook the post.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
I really appreciate the help. In this case it doesn't quite fit the
mark.
I
have a DSL connection on all the time. The only reason to accumulate
messages in the Outbox is to review the entire batch to make sure I want
to
send them at all. THAT is when it matters that they should stay "to
send"
(remain italicized). Also, I am UNABLE TO OPEN THE PREVIEW PANE while
viewing Outbox. Third, when I follow your instructions about the "read"
status, that makes no difference to the Outbox where there is no preview
pane. This is Outlook 2002, which worked right for SEVERAL YEARS on my
old
computer.

By the way, it is REMARKABLE that you are able to respond so quickly.
I'm
sorry Microsoft made this mess so complicated<g>.

Roady said:
Well only obvious when you are sending them while disconnected; then
they
remain in the Outbox until you reconnect. If you've changed network in
the
mean time they could end up haning in the Outbox (long story why).

As for the automatically mark as read; change the Preview Pane mark as
read
settings to manually in Tools-> Options-> tab Other-> button Preview
Pane...

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
Obvious why: I OFTEN want to see WHAT is in the Outbox. Opening it
necessarily highlights the first item on the list and changes it to "do
not
send."
*************
No required or recommended updates at Microsoft Update or Office Update.
Both my accounts are POP3 and SMTP.
I have turned off Norton internet security AND antivirus auto-protect
AND
spybot, then re-opened Outlook.
************
Summary: problem persists.


:

Just curious; why highlight them in your Outbox in the first place?

Is your Outlook version fully up-to-date?
What mail account type are you using?
Do you have a virus scanner that integrates with Outlook? See if
disabling
its integration changes the behavior you are experiencing.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
I moved Outlook 2002 to a new computer (reinstalled and copied data
file
..PST). Now if the highlight falls on ANY unsent message in Outbox,
that
message changes to NOT ITALICIZED and IS NOT SENT. I have to reopen
it
and
click "send". Merely opening the Outbox always "un-sends" the first
message;
arrow-down "un-sends" the rest one by one. How do I change it so
highlighting WILL NOT CLEAR THE SEND ATTRIBUTE IN OUTBOX?
 
K

Kent V. Busse, J.D.

REMARKABLE BREAKTHROUGH:
My 90-day free trial of Norton Internet Security ran out, so I removed it
completely and installed CA EZ Antivirus with the ZoneAlarm firewall. THAT
FIXED MY PROBLEM. Messages in the Outbox now behave normally--I can
highlight them at will and they REMAIN IN ITALICS and ALL ARE SENT OUT when
I do a "send" operation. In addition, the downloading of emails does not
freeze up and trash the antivirus the way Norton's used to do almost on a
daily basis. PROBLEMS SOLVED!
--
Kent V. Busse, J.D.
www.acomputerwiz.com

Roady said:
Yep, we are talking about the same thing then.
5) "That the Sent items are able to be viewed in the Preview Pane"
That was a slip of the pen on my end and should have said Outbox items;
sorry about that.

2+4) That highlighting an item makes it unitalicized is being controlled
by
your Preview Pane settings. Tools-> Options-> tab Other-> button Preview
Pane. Make sure that at least the top two are unchecked. Can you verify
this
on your old computer as well?

Even though the Outbox itself doesn't have a Preview Pane the settings
does
effect the behavior you are experiencing. Especially the setting "Mark
item
as read when SELECTION CHANGES"

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
You're getting closer! This does NOT refer at all to SENT items, but the
rest of your description is good.

1) In Inbox I reply to various messages, and use the "new" menu item to
create fresh messages. These ACCUMULATE in the Outbox.

2) I click on my Outbox icon in the folder bar at the left of the screen.
That opens the Outbox and instantly UNITALICIZES the first message by
highlighting it. Changing the highlight spreads the disease--wherever it
falls, it instantly UNITALICIZES the newly highlighted message so that it
will not be sent.

3) ON BOTH COMPUTERS if I open the message in Outbox and then CLOSE it
(red
"X" at top right corner), THEN IT IS NOT MARKED TO SEND = NOT ITALICIZED.
That is correct and desirable behavior. It should be sent only if I
closed
it using the "send" button.

4) On THE OLD COMPUTER, anything in the Outbox STAYS ITALICIZED unless I
do
the "X" action described in #3 above. Moving the cursor anywhere in Outbox
on the old computer does NOT unitalicize any message. I can highlight them
all in turn, then click "send and receive" and they all are sent. That is
what is DIFFERENT on the NEW computer, where NONE of them are sent if I
have
highlighted them in Outbox.

5) This discussion does not involve SENT items in SENT box.

in
message news:[email protected]...
"By the way, it is REMARKABLE that you are able to respond so quickly."
Thanks! Let's just say I watch TV less than average ;-)

I see what you are getting at now. You're accumulating, reviewing and
then
sending, right? When you open the mail from the Outbox instead of using
the
Close button can you also press Send instead to close the message? This
should put it right back into the queue italicized and all. (Sorry, I
currently don't have the means to test this; I just returned from my
holiday
and my external disk, with backups and Virtual PC configurations to test
this, is still safely in a vault a couple of cities from here ;-)

What exactly did work on your old machine? That the Sent items are able
to
be viewed in the Preview Pane or that they would still be send after
opening
and closing them from the Outbox?

PS: it's getting harder and harder to find this message for me (I'm in a
lot
of threats). PM me if I overlook the post.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
I really appreciate the help. In this case it doesn't quite fit the
mark.
I
have a DSL connection on all the time. The only reason to accumulate
messages in the Outbox is to review the entire batch to make sure I want
to
send them at all. THAT is when it matters that they should stay "to
send"
(remain italicized). Also, I am UNABLE TO OPEN THE PREVIEW PANE while
viewing Outbox. Third, when I follow your instructions about the "read"
status, that makes no difference to the Outbox where there is no preview
pane. This is Outlook 2002, which worked right for SEVERAL YEARS on my
old
computer.

By the way, it is REMARKABLE that you are able to respond so quickly.
I'm
sorry Microsoft made this mess so complicated<g>.

Roady said:
Well only obvious when you are sending them while disconnected; then
they
remain in the Outbox until you reconnect. If you've changed network in
the
mean time they could end up haning in the Outbox (long story why).

As for the automatically mark as read; change the Preview Pane mark as
read
settings to manually in Tools-> Options-> tab Other-> button Preview
Pane...

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
Obvious why: I OFTEN want to see WHAT is in the Outbox. Opening it
necessarily highlights the first item on the list and changes it to "do
not
send."
*************
No required or recommended updates at Microsoft Update or Office Update.
Both my accounts are POP3 and SMTP.
I have turned off Norton internet security AND antivirus auto-protect
AND
spybot, then re-opened Outlook.
************
Summary: problem persists.


:

Just curious; why highlight them in your Outbox in the first place?

Is your Outlook version fully up-to-date?
What mail account type are you using?
Do you have a virus scanner that integrates with Outlook? See if
disabling
its integration changes the behavior you are experiencing.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
I moved Outlook 2002 to a new computer (reinstalled and copied data
file
..PST). Now if the highlight falls on ANY unsent message in Outbox,
that
message changes to NOT ITALICIZED and IS NOT SENT. I have to reopen
it
and
click "send". Merely opening the Outbox always "un-sends" the first
message;
arrow-down "un-sends" the rest one by one. How do I change it so
highlighting WILL NOT CLEAR THE SEND ATTRIBUTE IN OUTBOX?
 

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