Highlighter Problem

[Guest]

Hello,
I am having problems with my highlighter tool in Word 2003. Sometime when I
want to highlight multiple sections of my document using the Ctrl key and the
highlighter tool, the highlighting jumps to a totally different section of
the document. Sometime the whole application crashes. The real headache is
that this problem is intermittant.

I have updated my Office 2003 to SP1 and installed all the updates.

If anyone has any ideas please provide them as this is driving me nuts.

Regards,

 

[CyberTaz]

Have not experienced the problem, but as a potential workaround & for
further info, what happens if you select the text _first_ & then apply the
highlight color?

Regards |:>)

 

[Guest]

Thanks for the suggestion...

This is exactly what I am doing though. I select text in two or three
different sections of my document using Ctrl and when I hit the Highlighter
button the highlighting jumps to a different location.

Weird eh??

 

[CyberTaz]

Sorry for the misunderstanding... How does the Highlighter behave if you
just go through the doc & apply in various locations? Are you experiencing
any other unusual behavior, especially where graphic effects are involved?

Regards |:>)

 

[Guest]

No problems there. It works just fine. But if you try to apply in various
locations with one shot this is when the mess happens.

Cheers

 

[Guest]

Simply don't know what to say. I just went thru a 5 page doc ctrl-selecting a
dozen or so passages ranging from several characters to complete paras and
was unable to trigger the same behavior. Repeated several times without a
hitch. Even used Find to re-select the highlighted text & changed the color
with no problem.

Does there appear to be any correlation between the problem & available
system resources... doc size, multiple open docs, several apps running? If
so, it could be a RAM shortage or a hardware accelleration issue.

Sorry I can't offer more, but I have not even seen a reference to similar
behavior.

Regards |:>)

 

[Guest]

Thanks CyberTaz.

I think it is probably best to remove Office 2k3 completely and clean up any
tracks of it. Then do a fresh installation, hopefully this behaviour will
stop.

Thanks again for you help.

EH