High CPU utilization System process

G

Guest

I have high (90+%) CPU utilization on my System process. I'm running W2k SP4.
It takes over an hour for the computer to restart and log in. This started
one or two days ago. I have not installed anything new to my computer.

I don't know where or how to start trying to troubleshoot this problem. Any
help would be welcome. Thanks.
 
A

Alan Illeman

Hagop said:
I have high (90+%) CPU utilization on my System process. I'm running W2k SP4.
It takes over an hour for the computer to restart and log in. This started
one or two days ago. I have not installed anything new to my computer.

I don't know where or how to start trying to troubleshoot this problem. Any
help would be welcome. Thanks.

What does an up-to-date anti-virus scan report?
 
G

Guest

Microsoft was pushing the MyDoom removal tool during its Windows Update. I
installed it several times (every time it suggested it.) I figured it should
be able to remove it, but I'm not sure that it did, since it kept asking me
to install the same removal tool.

Norton Anti-virus was not discovering it during my weekly full system scan.
My definitions are current. I downloaded their MyDoom removal tool and saved
it on that computer's hard drive, but have been unable to run it as of yet.
 
A

Alan Illeman

Hagop said:
Microsoft was pushing the MyDoom removal tool during its Windows Update. I
installed it several times (every time it suggested it.) I figured it should
be able to remove it, but I'm not sure that it did, since it kept asking me
to install the same removal tool.

Norton Anti-virus was not discovering it during my weekly full system scan.
My definitions are current. I downloaded their MyDoom removal tool and saved
it on that computer's hard drive, but have been unable to run it as of
yet.

(see my reply to Alex about top posting)

Microsoft advises that you use a User or PowerUser account online
and _never_ the Admin account (see Help files). Some programs
do not install properly without the Admin account.

[1] download the updates with the User/PowerUser account, firewall
enabled.
[2] check these files offline using an Admin account with up-to-date
anti-virus scanning software.
[3] Backup your system files, AV and firewall disabled.
[4] Offline, AV disabled, install updates using an Admin account.
[5] Test your system offline for any malfunctions.

Incidentally it's wise to create a 2nd Admin account in case the
first one goes bad. It's also good practice to reboot your PC
after installing each update. If you want advice about using a
firewall on a single user system, just ask.

Alan
 
G

Guest

Alan Illeman said:
Hagop said:
Microsoft was pushing the MyDoom removal tool during its Windows Update. I
installed it several times (every time it suggested it.) I figured it should
be able to remove it, but I'm not sure that it did, since it kept asking me
to install the same removal tool.

Norton Anti-virus was not discovering it during my weekly full system scan.
My definitions are current. I downloaded their MyDoom removal tool and saved
it on that computer's hard drive, but have been unable to run it as of
yet.

(see my reply to Alex about top posting)

Microsoft advises that you use a User or PowerUser account online
and _never_ the Admin account (see Help files). Some programs
do not install properly without the Admin account.

[1] download the updates with the User/PowerUser account, firewall
enabled.
[2] check these files offline using an Admin account with up-to-date
anti-virus scanning software.
[3] Backup your system files, AV and firewall disabled.
[4] Offline, AV disabled, install updates using an Admin account.
[5] Test your system offline for any malfunctions.

Incidentally it's wise to create a 2nd Admin account in case the
first one goes bad. It's also good practice to reboot your PC
after installing each update. If you want advice about using a
firewall on a single user system, just ask.

Alan
--
A: Because it messes up the order in which people normally read text.
Q: Why is it such a bad thing?
A: Top-posting.
Q: What is the most annoying thing on usenet and in e-mail?

Regarding top-posting, I've never thought it to be a big problem. All my
e-mails end up with the latest writing at the top. I've gotten used to
reading from the bottom up in order to understand the whole issue. Usenet is
generally the same. You'd have to start reading with the first post in order
to get the full story in order. It's unfortunate, but the only way to truly
fix this problem would be to have the posting/reading programs to start at
the end of the message when posting and/or reading the message.

As to your last suggestion, I can understand the need to use a User or Power
User account when online, but what do you suggest for people who have
broadband connections and are always online? When I log on with the Admin
account, I'd still be online.
 
A

Alan Illeman

Hagop said:
Alan Illeman said:
Hagop said:
:

I have high (90+%) CPU utilization on my System process. I'm
running
W2k
SP4.
It takes over an hour for the computer to restart and log in. This started
one or two days ago. I have not installed anything new to my computer.

I don't know where or how to start trying to troubleshoot this problem.
Any
help would be welcome. Thanks.

What does an up-to-date anti-virus scan report?

Microsoft was pushing the MyDoom removal tool during its Windows Update. I
installed it several times (every time it suggested it.) I figured it should
be able to remove it, but I'm not sure that it did, since it kept
asking
me
to install the same removal tool.

Norton Anti-virus was not discovering it during my weekly full system scan.
My definitions are current. I downloaded their MyDoom removal tool and saved
it on that computer's hard drive, but have been unable to run it as of
yet.

(see my reply to Alex about top posting)

Microsoft advises that you use a User or PowerUser account online
and _never_ the Admin account (see Help files). Some programs
do not install properly without the Admin account.

[1] download the updates with the User/PowerUser account, firewall
enabled.
[2] check these files offline using an Admin account with up-to-date
anti-virus scanning software.
[3] Backup your system files, AV and firewall disabled.
[4] Offline, AV disabled, install updates using an Admin account.
[5] Test your system offline for any malfunctions.

Incidentally it's wise to create a 2nd Admin account in case the
first one goes bad. It's also good practice to reboot your PC
after installing each update. If you want advice about using a
firewall on a single user system, just ask.

Alan
--
A: Because it messes up the order in which people normally read text.
Q: Why is it such a bad thing?
A: Top-posting.
Q: What is the most annoying thing on usenet and in e-mail?

Regarding top-posting, I've never thought it to be a big problem. All my
e-mails end up with the latest writing at the top. I've gotten used to
reading from the bottom up in order to understand the whole issue. Usenet is
generally the same. You'd have to start reading with the first post in order
to get the full story in order. It's unfortunate, but the only way to truly
fix this problem would be to have the posting/reading programs to start at
the end of the message when posting and/or reading the message.

As to your last suggestion, I can understand the need to use a User or Power
User account when online, but what do you suggest for people who have
broadband connections and are always online? When I log on with the Admin
account, I'd still be online.

You can switch the modem off to use the Admin account, can't you? That
would be the safer choice.

Regards,
Alan
 

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