Hidden header/footer?

[Treesy]

Is there some kind of setting that would cause a co-worker's Word to not show
the header/footer when she opens a document? When I open the exact same
document on my computer, I see the header footer. But when she does, it is
missing and you have to go to "view header/footer" and then they show up.
And if she saves a document like that and I try to open it, the header is
missing. Please help!!

Thanks!

 

[Treesy]

Nevermind. I just searched AGAIN and found my answer. Thanks!!

 

[Kelly C.]

Please give the solution you found! I can't seem to find it, and the
"Nevermind, You found the solution" answer you gave is not helping me. Thanks!

 

[Suzanne S. Barnhill]

See http://sbarnhill.mvps.org/WordFAQs/WhiteSpace.htm. But note that if the
co-worker is opening a document directly from an attachment, it may be
opening in Reading Layout view, which can be dismissed with ESC or prevented
by clearing the check box for "Allow starting in Reading Layout" on the
General tab of Tools | Options.

 

[Kelly C.]

Thank you so much! The solution was in the document you provided. Issue
resolved!

 

[Suzanne S. Barnhill]

Glad I could help.