Hibernation

[Shay]

I'm using a Dell Latitude D800, running windows XP. The
laptop came with the OS pre-installed. When my printer
software for my now unsupported HP-LJ3100 is installed,
the PC will not go into Hibernation. It pops up a boxs
telling me that the Logical Printer Port Device is not
allowing it to go into Hibernation. If I disable the LPT1
port in device manager, OR uninstall the printer software,
it will Hibernate without a problem.

This was not a problem on my previous laptop, an HP
Inspiron running windows XP aswell.. Dell says it's a
problem with the Windows installation, Hp says they don't
support the printer anymore, does anyone have any idea
what is going on? Should I be reinstalling XP?

Thank you
Seamus
Baycrest Hospital

 

[Alan Morris\(MSFT\)]

If you have the Inspiron around, check the BIOS config of the parallel port.
See if setting both systems the same clears up the issue.

--
Alan Morris
Microsoft Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Guest]

I've checked the bios setting for the port, and they are
both set to ECP. As far as I know there should be no
problem with that... I am at a total loss.. Before
uninstalling XP I will be checking .DLL versions and
installed updates between the two computers in hopes that
I notice some obscure difference that can be taken care of
with ease..

Thank you
Seamus
Baycrest Hospital

-----Original Message-----
If you have the Inspiron around, check the BIOS config of the parallel port.
See if setting both systems the same clears up the issue.

--
Alan Morris
Microsoft Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh; [ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

I'm using a Dell Latitude D800, running windows XP. The
laptop came with the OS pre-installed. When my printer
software for my now unsupported HP-LJ3100 is installed,
the PC will not go into Hibernation. It pops up a boxs
telling me that the Logical Printer Port Device is not
allowing it to go into Hibernation. If I disable the LPT1
port in device manager, OR uninstall the printer software,
it will Hibernate without a problem.

This was not a problem on my previous laptop, an HP
Inspiron running windows XP aswell.. Dell says it's a
problem with the Windows installation, Hp says they don't
support the printer anymore, does anyone have any idea
what is going on? Should I be reinstalling XP?

Thank you
Seamus
Baycrest Hospital

.