Hibernation/Turn off hard drives Options?


R

rfIPS

I have a user with a desktop that runs super warm. He doesn't like to close
everything and shut down his computer so he's entering it into hibernation.
The problem is that it takes several attempts to wake it up out of
hibernation; it will come out eventually but only after several attempts.
After doing some research, I found it could be related to graphics drivers
which I am in the process of troubleshooting. In the meantime, can someone
tell me what the option for "turning off hard drives" would do? Has anyone
had problems with this?

Also, if applicable: this is a remote user that VPNs in to the network. I
suspect he probably just puts it in hibernation without disconnecting to VPN.
Would shared network drives cause the issue with waking it out of hibernation?
 
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T

Thee Chicago Wolf

I have a user with a desktop that runs super warm. He doesn't like to close
everything and shut down his computer so he's entering it into hibernation.
The problem is that it takes several attempts to wake it up out of
hibernation; it will come out eventually but only after several attempts.
After doing some research, I found it could be related to graphics drivers
which I am in the process of troubleshooting. In the meantime, can someone
tell me what the option for "turning off hard drives" would do? Has anyone
had problems with this?

Also, if applicable: this is a remote user that VPNs in to the network. I
suspect he probably just puts it in hibernation without disconnecting to VPN.
Would shared network drives cause the issue with waking it out of hibernation?

Is this user on SP2 or SP3? Is this a multiprocessor computer? It's
possible you can try and get the fix from the KB article and see if it
helps the situation: http://support.microsoft.com/kb/951126

At the top of the page you'll see "View and request hotfix downloads",
click the link, accept the agreement, and fill in the form. Microsoft
will e-mail you a link to the patch and a password to extract it from
the archive.

- Thee Chicago Wolf
 
R

rfIPS

Thank you for your reply. This user I believe is still SP2 and is a single
processor computer. I just got back from looking at the desktop. He had an
unrecognized USB device which ended up being a scanner he doesn't use. I
unplugged that and hope that takes care of the problem.
 
R

rfIPS

Thank you for replying. Definitely hibernation. What happens is he
successfully puts it into hibernation with no problems. When he wants to
bring it out, it hangs with a status bar at about a third of the way complete
and just quits. He has to try it about 6 times before it will come out of
hibernation. Pls see my comment above re: USB device.
 
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U

Unknown

Any further status?
rfIPS said:
Thank you for replying. Definitely hibernation. What happens is he
successfully puts it into hibernation with no problems. When he wants to
bring it out, it hangs with a status bar at about a third of the way
complete
and just quits. He has to try it about 6 times before it will come out of
hibernation. Pls see my comment above re: USB device.
 
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