Hibernation problems

[Guest]

-- Dell inspiron 5100 won't go into hibernation; instead it goes into
non-Windows state- machine is still on with blank grey screen and DOS cursor
blinking upper left. I must manually power off. This happened before and was
told mcafee program was problem-but I now use Windows defender.

(e-mail address removed) .com

 

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-- Dell inspiron 5100 won't go into hibernation; instead it goes into
non-Windows state- machine is still on with blank grey screen and DOS
cursor blinking upper left. I must manually power off. This happened
before and was told mcafee program was problem-but I now use Windows
defender.

(e-mail address removed) .com

You might try Microsoft's UPHCleaner.exe (User Hive Profile Cleanup).
Sometimes shut down can get "stuck" because a part of an account won't close
out.
You can Google for it; it's mirrored all over the place plust located at
MS's site.

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