Hibernate and Shut-Down Problems...!!!

[Linda D. Barsczewski]

I am basically computer illiterate when it comes to the inner functions...

Question #1...
I have just added an APC UPS to my computer which included a usb connection
for data backup. After going through the installation it told me that my
Hibernation Support was not enabled. Under Power Options on my Control
Panel I should have a tab called 'Hibernate' where I could enable
'Hibernate' and I do not have that tab. Can anyone help me?

Question #2...
When attempting to shut down my computer, I go to 'Start', 'Shut Down' and
it restarts my computer every time. I have to hold in the 'Power' button to
shut it down. Can anyone help me?

Thanks,
Linda

 

[Wesley Vogel]

Question #1...

[[If the Hibernate tab is unavailable, your computer does not support this
feature. ]]
Use Hibernate and Standby to Conserve Batteries
http://www.microsoft.com/windowsxp/using/mobility/getstarted/hibernate.mspx

Question #2...

Windows XP Restarts Unexpectedly or Restarts When You Shut Down the Computer
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q320299

Windows XP Restarts When You Try to Shut Down Your Computer
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q311806

WINDOWS XP SHUTDOWN & RESTART TROUBLESHOOTING
http://aumha.org/win5/a/shtdwnxp.htm

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Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

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