Help

[Skydiver]

I suddenly began getting the "Enter Network Password" prompt in order to
send/receive emails. Again, this suddenly began happening. My user name &
password were already in place so I clicked "OK." Received error...not
sending/receiving. I then removed my account, but now I'm stuck. Can't get
it to work.

 

[Roady [MVP]]

Version of Outlook?
Type of mail account?
What is the exact error?

For suggestions see;
http://www.howto-outlook.com/faq/passwordnotremembered.htm

 

[Skydiver]

Sorry. Microsoft 2007. pop-server.rgv.rr.com. I cannot remember the exact
error, but it said something about my account not existing although I had all
my current info present. Since I removed my account it won't let me create a
new one. It's now telling me that an encrypted connection to my mail server
is not available. Please stay with me. I'm expecting some very important
emails.

 

[Roady [MVP]]

Verify your account settings with RoadRunner; it might not support
encryption so you'd have to turn that off.
Can you still log on to your mailbox when using the web based interface
provided by RoadRunner?

 

[Skydiver]

Regarding the encryption thing...this thing just recently starting popping
up. I've never had this problem before. Regarding the web based interface
it says that my account has been deactivated.

 

[Skydiver]

The encryption message just started doing this. I've never had this problem
before. Regarding the web based interface, it says my account has been
deactivated.

 

[Roady [MVP]]

it says my account has been deactivated.
Which explains why it will not work in Outlook either. Contact your ISP and
ask why your account got deactivated.