HELP!!!!!!

[Guest]

My husband downloaded a .exe file from a trusted ftp site and now the
computer is stuck in a boot loop. I see the windows xp splash screen but
that's it. If I boot in safe mode, I can see all the drivers load, but again
it just reboots. I am in the recovery console, but don't know where to go
from here. Does anyone know how to run the system restore from this point?

Theresa

 

[Guest]

System restore isnt in recovery....However,try the advice to the post before
yours....

 

[Marcin Domaslawski]

Hi,

If you haven't logged on to the system since installation of this file, you
can try Last Known Good Configuration:
http://support.microsoft.com/kb/307852/en-us


Marcin Domaslawski

 

[Brian A.]

How to start the System Restore tool at a command prompt in Windows XP
http://support.microsoft.com/kb/304449/

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

 

[Mac53]

Theresa, I know this sounds a bit lame but....
Have you tried holding in the start button on the tower until the machine
boots down
and then booting up again.

Mac53

 

[Guest]

Hi:

Yes, I did.....still didn't work.

Theresa, I know this sounds a bit lame but....
Have you tried holding in the start button on the tower until the machine
boots down
and then booting up again.

Mac53

 

[Guest]

Hi:

System restore will not run from inside the recovery console.....I tried
it.....

 

[Guest]

Hi:

I tried the Last Known Good.....same thing.....just keeps rebooting.

 

[Guest]

Thanks, but I can't even boot into safe mode.....I guess I am stuck with
reinstalling windows.

 

[Brian A.]

The link I provided has nothing to do with the Recovery Console, it has to do with
running a Restore from a Safe Mode Command Prompt.

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

 

[bojimbo26]

Thanks, but I can't even boot into safe mode.....I guess I am stuck with
reinstalling windows.

Curiosity : what is the .exe file and from what site ?
Jim