HELP WITH MS OUTLOOK97 ON WINDOWS XP

[TONY]

I have a big time problem.

We are migrating all of our WINDOWS NT WORKSTATION clients
to WINDOWS XP PROFESSIONAL. Nothing wrong with it.

Our tragedy starts when we install MS OFFICE 97 and try to
run and open OUTLOOK 97.

The PC displays an error message like this:
The add-in "C:\Program Filesa\Microsoft
Office\Office\addins\scrptxtn.dll" could not be installed
or loaded. Unable tro load "C:\Program Filesa\Microsoft
Office\Office..." You may be out of memory, or system
resources, or missing a .dll file"

This message is displayed if we try to run outlook as the
LOCAL ADMIN.

If we try to run it as any user the error message displays
as follows:
"The application failed to initialize properly
(0xc000002). Click on OK to terminate the application"

CAN SOMEBODY TELL ME WHAT THE HECK IS GOING ON?!?!?!?!?!?

 

[R. McCarty]

Office 97 is getting a little old for use in the Enterprise, but
should work with XP.

Just an opinion, but I would "Slipstream" Service Release 2
into your Office 97 install media. You might also want to add
all the Outlook patches into the install as well, to save on doing
a manual update for each client. I believe adding those patches
and updates will resolve the problem.

 

[Rob Schneider]

Office 97 is getting a little old for use in the Enterprise, but
should work with XP.

Just an opinion, but I would "Slipstream" Service Release 2
into your Office 97 install media. You might also want to add
all the Outlook patches into the install as well, to save on doing
a manual update for each client. I believe adding those patches
and updates will resolve the problem.

My hunch that this is a permissions problem somewhere I think, and
Outlook is not failing "gracefully". Just a hunch. Are you sure that
file scrptxtn.dll exists? What are the permissions on this file and the
folder? Also, is it trying to look in "Program Filesa" folder or is this
a typo error? (The *a* at the end of File).

You will find that Microsoft released Outlook 98 for 'free' during that
era. Outlook 97 is a buggy product and it might be these bugs which you
didn't see before are now manifesting themselves. A copy of 98 *might*
now be available from Microsoft (they of course want you to use Outlook
XP). The copy we received was in the CD attached to a Microsoft Press
book. I find that Outlook 98, with all the updates (which are still
available on the Microsoft download site) works fine on XP. I didn't
try Outlook 97.

I find no problems with running the rest of Office 97 on XP. I intend
to keep on using it as long as possible.

You can probably get assistance from Microsoft, but your Outlook may
well be considered "out of support". As I understand it, they don't
license Outlook. It's "kind of" free. They license Exchange Server and
Outlook comes with it. Maybe you can agree a new version they will give
you to avoid having to debug all this?

 

[Donald Link]

In a business environment 97 is getting very long in the tooth. Problem is
a lot of business have upgraded to some version of Office that is more
current. You will have real trouble if files need to opened that were
created in a later version. My thought would be that Outlook 97 will just
not run in XP since it so old.

 

[Kelly]

Hi Tony,

Office 97 Support Center
http://support.microsoft.com/default.aspx?scid=fh;en-us;ofw97&x=11&y=17

Outlook 97 Support Center
http://support.microsoft.com/default.aspx?scid=fh;en-us;out97&x=9&y=13

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