Help with error code

[Kim K]

Over the last month or so my computer has started unexplainably just shutting
off with a 2 tone error that I had thought was perhaps bad RAM, I ran ram
test and it was ok.

I defragged and all is ok, event log shows and error event ID 7026 with the
following message:

The following boot-start driver(s) failed to load. PCLEPI


I can not find anything concrete on how to repair this issue. My computer
will become unresponsive (usually in IE) and then shut off as described
above.

Thanks,

 

[Terry R.]

The date and time was Thursday, April 23, 2009 6:03:13 PM, and on a
whim, Kim K pounded out on the keyboard:

Over the last month or so my computer has started unexplainably just shutting
off with a 2 tone error that I had thought was perhaps bad RAM, I ran ram
test and it was ok.

I defragged and all is ok, event log shows and error event ID 7026 with the
following message:

The following boot-start driver(s) failed to load. PCLEPI


I can not find anything concrete on how to repair this issue. My computer
will become unresponsive (usually in IE) and then shut off as described
above.

Thanks,

Hi Kim,

Are you sure it's not PCLEPCI? Do you use Pinnacle Studio? Read here:
http://www.file.net/process/pclepci.sys.html


Regarding the beeps. It could be a BIOS warning of overheating. You
should open the case and make sure all fans are running, case openings
are free of dust. If you don't feel comfortable doing that, have
someone who is take a look at it for you.



Terry R.

 

[Kim K]

HI Terry,

Yes it is PCLEPCI - sorry I did a typo! I will read about that adn no I do
notuse Pinnacle, but recall I loaded it once adn did not like some of the
things it was doing uninstalled etcetcetc.

Re: overheating, I have cleaned it out, blew out the dust all fans inclucing
extra super duper big fan work well, I even have a outdoor therometer sitting
on my desk wth the probe as close to my processor as possible, that way I can
monitor my temp by my keyboard. I am not ocnvinced it is overheating as the
one thing I see, is that IE gets non responsive then crashes the PC. I
thought about going to IE 8 for a fleeting moment..........

 

[Paul]

Over the last month or so my computer has started unexplainably just shutting
off with a 2 tone error that I had thought was perhaps bad RAM, I ran ram
test and it was ok.

I defragged and all is ok, event log shows and error event ID 7026 with the
following message:

The following boot-start driver(s) failed to load. PCLEPI


I can not find anything concrete on how to repair this issue. My computer
will become unresponsive (usually in IE) and then shut off as described
above.

Thanks,

The two tone ("European police car") sound, comes from the BIOS
and hardware monitoring. It can occur if the processor Vcore
voltage is an abnormal value. Sometimes that is caused by
bad capacitors next to the CPU socket. (The Vcore regulator can
no longer maintain a stable voltage to run the CPU, and when the
voltage is far enough out of spec, the BIOS raises the alarm.)
Some computer models are notorious for the "bad cap problem", and
Googling the computer make/model number and "bad caps" may tell you
whether that is a possibility.

(Brown stuff leaking out, shows a bad capacitor. Near the CPU socket usually.)
http://upload.wikimedia.org/wikipedia/commons/7/79/Bad_Capacitor_01.jpg

A second reason for the police siren, is overheat. Since your computer
is shutting off, that might be the overtemperature protection taking
effect. So the siren sound is warning that it is getting pretty
hot, and when it gets real hot, it shuts off. Reasons for this,
could be the CPU fan has stopped turning, or the clip that
holds the CPU heatsink in place, has broken.

In this example, the clip is metal. It mates with anywhere from
one to three plastic tabs. If the plastic tab snaps, the clip comes
loose, and there is no downward force, to keep the heatsink in
contact with the CPU. Then you hear sirens and the thing shuts
down, when it gets hot enough. In extreme cases, the heatsink
can fall off entirely, and as it falls, break other components
inside the computer.

http://www.dansdata.com/images/coolercomp/sfr2480.jpg

There are many different styles of heatsinks and attachment
mechanisms. If you'd mentioned the make and model of computer,
it might have been possible to provide more relevant pictures.

Not all computers have overheat protection. Probably anything
in the last five years is a good candidate for being protected.
But some older computers can fry the CPU, if the heatsink
falls off. The fact your computer has shut off, means it
is probably protected and has demonstrated that the
protection works.

For either of the above possibilities, you need to take
the side off the computer, and have a look for signs of
damage. That will help confirm either an overheating
problem, or a leaking capacitor problem. If your visual
inspection doesn't show anything, at least you have a
good set of symptoms to describe to the service shop.

Shutting off abruptly, is not good for the file system on
your boot disk. Enough of those events, could corrupt the
disk, such that it won't boot any more. Make sure you
have a backup copy of your important files, since your
computer is not healthy right now. If you need to take the
computer in for servicing, it also helps to have a backup
copy of your files, since some computer stores have
been known to reformat the hard drive, as a "service"
to their customers. To prevent loss of important files,
you should have an external USB interface hard drive,
with a copy of your email database, and documents stored
on it. Make a backup copy, before taking the computer for
service.

Western Digital My Passport Essential WDME3200TN 320GB USB 2.0 Black External Hard Drive
http://www.newegg.com/Product/Product.aspx?Item=N82E16822136227

Paul

 

[Kim K]

THanks for such a detailed response that was great. I know the PC is not
overheating, I have a thermometor on it, I know sounds funny, but I bought
one of those indoor outdoor types and put the probe as close to the processor
as possible, ran it out the back adn the thing sits on my desk and usually
about 80-85F.

I took the PC apart adn cleaned out all dust adn fans, I have a multitude of
fans on it, as the particular PC (I built it) tends to run hot, so I am
usually quite in tune to it.

Last I had it appart I did not notice any bad cap issues, but - I think I
need to take a better look.

I was thinking of bad POwerSupply, it owuld not be the first time I have had
to replace the PS on this thing, I think I replaced one about a year or year
and a half ago.

The funny thing about this shut off is the same error every time, and it
always does it when I am on IE.....IE stops responding, then it shuts off.

I am very very cautious of backing up data, I have several viable backups to
choose from in the event it goes bad or I get a wild haior and rebuild it!
(been known to spend a Sat or 2 redoing that!) the problem with rebuilding
is the 4 monitor setup and getting the drivers just right and installed int
eh correct order!

Thanks so much again, I think the bad cap or PS might be my issue.

 

[Terry R.]

The date and time was Thursday, April 23, 2009 6:40:04 PM, and on a
whim, Kim K pounded out on the keyboard:

HI Terry,

Yes it is PCLEPCI - sorry I did a typo! I will read about that adn no I do
notuse Pinnacle, but recall I loaded it once adn did not like some of the
things it was doing uninstalled etcetcetc.

Re: overheating, I have cleaned it out, blew out the dust all fans inclucing
extra super duper big fan work well, I even have a outdoor therometer sitting
on my desk wth the probe as close to my processor as possible, that way I can
monitor my temp by my keyboard. I am not ocnvinced it is overheating as the
one thing I see, is that IE gets non responsive then crashes the PC. I
thought about going to IE 8 for a fleeting moment..........

Kim,

I wouldn't "update" IE yet. You could try Mozilla Firefox and see if
the issue goes away when using it. If so, we can eliminate the hardware
issue and focus on other areas.
http://www.mozilla.com/en-US/firefox/personal.html

Regarding PCLEPCI, I would download and install Autoruns.
http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx

Launch the program, press ESC as soon as it launches. Click Options and
check, "Hide Microsoft Entries". Then press F5 to scan. Then press
Ctrl-F and enter PCLEPCI and uncheck the entry wherever it's located.
Reboot and see if that clears up that issue. If so, you can go back in
to Autoruns and right click on those unchecked entries and select Delete
(or use Ctrl-D).



Terry R.