help with "connection timed out" error

[michelle]

has anyone seen an error pop up while inspiron 8200 laptop
connected to a LAN

APP_BK_048
connection timed out (error #10060)

no software/hardware has been installed - computer runs
fine- nothing on the system has been changed - any ideas
please???

would be much appreciated.

 

[Ken Wickes [MSFT]]

We would need to know which app pops the error. Doesn't look like windows.

 

[michelle]

thank you for such a quick response - the problem is, I'm
not sure which app pops the error. all programs
including outlook is closed....the only time the error
pops up is when the network cable is plugged in. there
was the sobig.e virus on the computer - which was
removed by using norton antivirus. I don't know if this
would cause the problem...any help or ideas would be
greatly appreciated. I'm getting desperate enough to
just reformat & reload winxp.

thank you!!!!

-----Original Message-----
We would need to know which app pops the error. Doesn't look like windows.

--

Ken Wickes [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.

has anyone seen an error pop up while inspiron 8200 laptop
connected to a LAN

APP_BK_048
connection timed out (error #10060)

no software/hardware has been installed - computer runs
fine- nothing on the system has been changed - any ideas
please???

would be much appreciated.

.

 

[Todd R. Nelson]

This is a result of the SoBig virus. Follow the link below to for the
removal tool.

http://www.sarc.com/avcenter/venc/data/[email protected]

There also is file named cgtask.exe. Search the registry for the key
and delete it and delete the file from the hard drive.

Todd