Help with BSOD

[Clayton]

I have just built a new system, and after a week of using it I am getting
the occasional blue screen when opening Internet Explorer, it's giving me a
STOP 0x00000050 PAGE_FAULT_IN_NONPAGED_AREA

I have no idea where to start troubleshooting this.

thanks

 

[Rick \Nutcase\ Rogers]

Hi Clayton,

0x00000050 can be a couple of things, and in particular it could be faulty
or mismatched ram sticks. Did it start occuring after any particular
installation? If so, that could be the culprit as well as the error can be
caused by software incompatibilities (particularly with antivirus software).
If you want to check the memory, there are free programs here:

http://www.simmtester.com/page/products/doc/download.asp
http://oca.microsoft.com/en/windiag.asp

But keep in kind that a thorough test can only be done with test equipment
at a computer shop. At the price of memory today, you may find that the test
costs more than a replacement stick.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone

 

[Clayton]

Not really sure when this started to happen and what software had been
installed, so it's pointless running these memory tests if I need a thorough
test to determine faulty memory?

 

[Rick \Nutcase\ Rogers]

Hi,

The tests aren't 100%, but they should be used to help rule out other
problems. I would suggest you try them.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone