BSOD

N

Newport

HI

Since 2 days ago I can not boot my pc, I get a BSOD with this message
"page_fault_in_nonpaged_area" and ntfs.sys is probrably the problem

stop: 0x00000050 (0xfa0aa000, 0x00000001, 0xf98c5f4e, 0x00000000

What can I do?

TIA
--
 
G

Guest

you will need to try and backup any data before trying this. Try to boot
into safe mode..

http://www.microsoft.com/resources/...ll/proddocs/en-us/boot_failsafe.mspx?mfr=true

backup files with a jump drive or external hard drive.

This may be a hardware problem failing hardware so boot back into safe mode
and click start > run > type cmd > click ok > type chkdsk /r and let it run.

If Safe Mode doesn't work you may try to find another means of backing up
the hard drive. ie: Hooking drive up to another computer

Then try these steps.

Repair install,

http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/doug92.mspx

If that doesn't work, or you don't have the option to select R at the third
screen then you may have to do a format and reinstall(Clean Install).

Clean Install,

http://www.theeldergeek.com/xp_home_install_-_graphic.htm

Good Luck,

Joe

Kemco IT Tech
 
N

Newport

Thanks I'll try


--

Kemco said:
you will need to try and backup any data before trying this. Try to boot
into safe mode..

http://www.microsoft.com/resources/...ll/proddocs/en-us/boot_failsafe.mspx?mfr=true

backup files with a jump drive or external hard drive.

This may be a hardware problem failing hardware so boot back into safe
mode
and click start > run > type cmd > click ok > type chkdsk /r and let it
run.

If Safe Mode doesn't work you may try to find another means of backing up
the hard drive. ie: Hooking drive up to another computer

Then try these steps.

Repair install,

http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/doug92.mspx

If that doesn't work, or you don't have the option to select R at the
third
screen then you may have to do a format and reinstall(Clean Install).

Clean Install,

http://www.theeldergeek.com/xp_home_install_-_graphic.htm

Good Luck,

Joe

Kemco IT Tech
 

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