HELP! WIndows Must Restart. Remote Procedure Call...

G

Gordon Kato

Help! My Windows XP Home edition is acting up.

When I connect to the internet, after about a minute, I get the following
error message:

"Window must now restart because the Remote Procedure Call service
terminated unexpectedly."

When I'm surfing the web, Windows shuts down my laptop computer. What is
going on? Do I have to re-install Windows XP? Is it my internet service's
software? What do I need to do?

Thanks for your help.
 
N

Nicholas

Gordon --

Apparently, your computer has an unwelcome visitor (VIRUS) known
as the WM32 Blaster/Lovsan WORM.

It entered the computer through the internet connection because the "firewall"
was not properly enabled and essential critical updates were not installed from
the Windows Update website. For instructions on fixing the problem, visit:

What You Should Know About the Blaster Worm
http://www.microsoft.com/security/incident/blast.asp

Remove W32.MSBlast.Worm
http://www.kellys-korner-xp.com/xp_qr.htm#rpc

Blaster Worm: Critical Security Patch for Windows XP (32-bit version)
http://microsoft.com/downloads/deta...6C-C5B6-44AC-9532-3DE40F69C074&displaylang=en

If your computer is constantly attempting to shutdown
or reboot, quickly go to:

Start > Run and type: CMD , and hit enter.
This opens the Command Prompt window.

Then type: shutdown -a , and hit enter.

This should halt the rebooting problem.

Then immediately turn-on Windows XP's built-in Firewall:

How do I turn on the Firewall?
http://www.andyrathbone.com/tips/firewall.html


**** IMPORTANT ****

Visit this web site if you experience difficulty installing
Windows XP Security Patch 823980:

How To Fix The Cryptographic Service Error
http://www.updatexp.com/cryptographic-service.html


--
Nicholas

--------------------------------------------------------------------------------------------


| Help! My Windows XP Home edition is acting up.
|
| When I connect to the internet, after about a minute, I get the following
| error message:
|
| "Window must now restart because the Remote Procedure Call service
| terminated unexpectedly."
|
| When I'm surfing the web, Windows shuts down my laptop computer. What is
| going on? Do I have to re-install Windows XP? Is it my internet service's
| software? What do I need to do?
|
| Thanks for your help.
|
|
|
 
J

John Dandy

I put on the XP Firewall and it solved the problem! So
far at least. let me Know if it works
 

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