Remote Procedure Call termination

K

kelly

my computer keeps shutting down and restarting. the
message says: Windows must restart because the remote
procedure call service terminated unexpectedly. says the
shutdown was initiated by NT Authority/System. when the
computer restarts it says that files TFTP1784 and
TFTP3836 cannot be opened. what do i do?

thanks for your time --

kelly
 
B

Bob Newman

I was going to write for the same thing (mine happened for the 1st time
tonight while downloading email). I didn't see anything about the file
names though. It did say "Windows must restart because the remote
procedure call service terminated prematurely".

Bob
 
J

Jim Byrd

Hi Kelly - There's a new major worm hitting the Internet currently. You can
get more info about the worm here:
http://securityresponse.symantec.com/avcenter/venc/data/w32.blaster.worm.html



The following "fix" procedure is courtesy of Ron Martell, MVP (modified
slightly by me :) ):


'This is caused by a new and rapidly spreading virus.

To clear up the "NT Authority\System" and RPC call errors:

1. Go to http://support.microsoft.com/?kbid=823980 and download the
security patch. If at all possible do this on a clean machine and copy the
patch to a 3.5 inch diskette.

2. Boot the infected machine into Safe Mode (use the F8 key multiple times
before and during the boot menu). Insert the 3.5 inch diskette with the
patch on it and run it. Do not reboot yet.

3. Use Start - Run - MSCONFIG and go to the Startup tab. Locate the entry
for MSBLAST.EXE and clear the checkbox for it.

4. Use Start - Search and check all your hard drives for the file
MSBLAST.EXE and delete all copies of it.

5. Shut down and restart the computer normally.

6. Immediately do an update of your antivirus software and when the updates
are installed do a complete virus scan of your hard drive. So far
Symantec/Norton, Trend Micro (PC-Cillin) and Sophos seems to be the only
major companies with an update for this specific virus (4:30 p.m. PDT 11 Aug
2003) but the others will undoubtedly follow within 24 hours.


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

"The reason computer chips are so small is computers don't eat much." '


--
Please respond in the same thread.
Regards, Jim Byrd, MS-MVP



In
 
K

Kelly

To stop the reboots: Go to Start/Run and type in: services.msc. Scroll down
to Remote Procedure Call (RPC)/Logon/First Failure/Restart the Service.

Then close Windows Explorer, End Process in the Task Manager for
msblast.exe, run the edit on line 257 then run the patch listed below it:
http://www.kellys-korner-xp.com/xp_tweaks.htm

Windows XP Security Patch: Buffer Overrun In RPC Interface Could Allow Code
Execution: http://tinyurl.com/ir5h

More information here:
http://www.kellys-korner-xp.com/xp_qr.htm#rpc


/xp_tweaks.htm

Top 10 Frequently Asked Questions and Answers
http://www.kellys-korner-xp.com/top10faqs.htm
 

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