katogj2003 said:
Help!
Whenever I try to log into the internet or when I reinstall my internet
software on my laptop PC, I receive the following error message:
WINDOWS MUST NOW RESTART
BECAUSE THE REMOTE PROCEDURE CALL SERVICE
TERMINATED UNEXPECTEDLY
What is causing this error message to occur? How do I fix the problem?
Your help will be greatly appreciated!
You have the Blaster worm.
1st to stop the RPC error so it doesn't interupt you while your making
repairs:
Start | Run | services.msc /s
Scroll down to "Remote Proceedure Call (RPC)" NOT (RPC) Locator
Right click and select properties
Under the "Recovery" Tab change all failures from "Restart the Computer" to
"Restart the Service"
This will keep the RPC from coming up.
Disable msblast.exe in task manager.
Ctrl+Alt+Del | Processes | Right click msblast.exe and click "End Process"
Download the Blaster Security Patch at:
http://www.microsoft.com/security/incident/blast.asp
Download AdAware & Spybot S & D:
AdAware:
www.lavasoftusa.com/software/adaware/
Spybot S & D:
www.safer-networking.org/
Disconnect from the internet
Run AdAware & Spybot
Run the Security Patch you downloaed earlier.
Make sure you have a firewall and AV software enabled and updated.
As long as you downloded and ran the patch above Blaster shouldn't come back
but there are plenty of others that can find your computer in minutes.
Change the RPC back to "Restart the Computer" the same as you did above.
Reconnect to the Internet and download the rest of the Microsoft Update
Security Patches.
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@yahoo[SPAM].com
TO Email: Remove [SPAM]
If I can help you I will.
If you can help me thanks.
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**Useful Links**
AdAware:
www.lavasoftusa.com/software/adaware/
Spybot S & D:
www.safer-networking.org/
Check for Parasites/Worms:
www.gemal.dk/browserspy/parasites.html
Blaster Security Patch:
http://www.microsoft.com/security/incident/blast.asp
TweakUI and other PowerToys:
www.microsoft.com/windowsxp/pro/downloads/powertoys.asp