Help! User Interface Failure!

[Dan]

Yesterday, I used the following MS article in an attempt
to re-enable my Welcome screen and Fast User Switching in
Windows XP Home Edition:
http://support.microsoft.com/?kbid=302346
Previously, whenever I tried to enable either the Welcome
screen or FUS, I received an error telling me that an
installed program was preventing me from enabling these.
The error pointed to a file called CSGina.dll. Following
the instruction in KB302346, I located this key in regedit:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Winlogon\GinaDLL

I right-clicked on GinaDLL and deleted the value
(CSGina.dll). I then rebooted the computer and got the
following error:

User Interface Failure
The Logon User Interface DLL Failed To Load
Contact Your System Administrator To Replace The DLL Or
Resore The Original DLL

What did I do wrong? Can I recover from this? Like the
idiot I am, I didn't make a system restore disk before
attempting the repair! Thanks for any help!

 

[kurttrail]

Yesterday, I used the following MS article in an attempt
to re-enable my Welcome screen and Fast User Switching in
Windows XP Home Edition:
http://support.microsoft.com/?kbid=302346
Previously, whenever I tried to enable either the Welcome
screen or FUS, I received an error telling me that an
installed program was preventing me from enabling these.
The error pointed to a file called CSGina.dll. Following
the instruction in KB302346, I located this key in regedit:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Winlogon\GinaDLL

I right-clicked on GinaDLL and deleted the value
(CSGina.dll). I then rebooted the computer and got the
following error:

User Interface Failure
The Logon User Interface DLL Failed To Load
Contact Your System Administrator To Replace The DLL Or
Resore The Original DLL

What did I do wrong? Can I recover from this? Like the
idiot I am, I didn't make a system restore disk before
attempting the repair! Thanks for any help!

Well the article was about the file MSGINA.DLL not CSGINA.DLL for one
thing.

http://support.microsoft.com/?kbid=829715

--
Peace!
Kurt
Self-anointed Moderator
microscum.pubic.windowsexp.gonorrhea
http://microscum.com
"Trustworthy Computing" is only another example of an Oxymoron!
"Produkt-Aktivierung macht frei!"

 

[Ramesh [MVP]]

Well. The procedure in the KB article is correct. When you delete the GinaDLL, XP seeks for the MSGina.dll (default GINA) The problem seems to be a missing msgina.dll. This file must be present in C:\WINDOWS\system32. The best way is to use the Recovery Console and expand this file from XP Installation source (hard disk or the XP CD). See this article for more information on using Recovery Console: http://support.microsoft.com/default.aspx?scid=kb;EN-US;314058

Alternately: If you have a parallel installation of XP, you may copy this file (correct version) to C:\Windows\System32 path by booting into the parallelly installed Operating System.

--
Ramesh - Microsoft MVP
Windows XP Shell/User
http://www.mvps.org/sramesh2k

AumHa VSOP: http://www.aumha.org

Yesterday, I used the following MS article in an attempt
to re-enable my Welcome screen and Fast User Switching in
Windows XP Home Edition:
http://support.microsoft.com/?kbid=302346
Previously, whenever I tried to enable either the Welcome
screen or FUS, I received an error telling me that an
installed program was preventing me from enabling these.
The error pointed to a file called CSGina.dll. Following
the instruction in KB302346, I located this key in regedit:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Winlogon\GinaDLL

I right-clicked on GinaDLL and deleted the value
(CSGina.dll). I then rebooted the computer and got the
following error:

User Interface Failure
The Logon User Interface DLL Failed To Load
Contact Your System Administrator To Replace The DLL Or
Resore The Original DLL

What did I do wrong? Can I recover from this? Like the
idiot I am, I didn't make a system restore disk before
attempting the repair! Thanks for any help!

 

[Guest]

-----Original Message-----


Well the article was about the file MSGINA.DLL not CSGINA.DLL for one
thing.

http://support.microsoft.com/?kbid=829715

--
Peace!
Kurt
Self-anointed Moderator
microscum.pubic.windowsexp.gonorrhea
http://microscum.com
"Trustworthy Computing" is only another example of an Oxymoron!
"Produkt-Aktivierung macht frei!"

You're right! KB829715 is the correct article. I got
some bum advice on this one.

Any idea how I can recover? When I boot the machine, the
error message comes up, stopping the boot process, and
leaves me no options but to restart.

 

[kurttrail]

You're right! KB829715 is the correct article. I got
some bum advice on this one.

Any idea how I can recover? When I boot the machine, the
error message comes up, stopping the boot process, and
leaves me no options but to restart.

Do a repair install.

http://www.michaelstevenstech.com/XPrepairinstall.htm

--
Peace!
Kurt
Self-anointed Moderator
microscum.pubic.windowsexp.gonorrhea
http://microscum.com
"Trustworthy Computing" is only another example of an Oxymoron!
"Produkt-Aktivierung macht frei!"

 

[Dan]

Ramesh,

Thanks for responding. I left out a detail in my previous
description. When I right clicked on GinaDLL, I then
clicked on "Modify", and then deleted the value shown in
the Modify box.

Does this information help with the problem diagnosis?

Thanks, Dan

-----Original Message-----
Well. The procedure in the KB article is correct. When

you delete the GinaDLL, XP seeks for the MSGina.dll
(default GINA) The problem seems to be a missing
msgina.dll. This file must be present in
C:\WINDOWS\system32. The best way is to use the Recovery
Console and expand this file from XP Installation source
(hard disk or the XP CD). See this article for more
information on using Recovery Console:
http://support.microsoft.com/default.aspx?scid=kb;EN-
US;314058

Alternately: If you have a parallel installation of XP,

you may copy this file (correct version) to
C:\Windows\System32 path by booting into the parallelly
installed Operating System.

--
Ramesh - Microsoft MVP
Windows XP Shell/User
http://www.mvps.org/sramesh2k

AumHa VSOP: http://www.aumha.org

"Dan" <[email protected]> wrote in

message news:[email protected]...

 

[Ramesh [MVP]]

Dan

Deleting the data vs Deleting the key is a big difference here. Even Recovery Console procedure might not help here (as the situation is different than the previous one). XP might not use the MSGina.dll as you've not deleted the GinaDLL value entirely, rather assigned a blank data to it. You may need to perform a Repair install.
--
Ramesh - Microsoft MVP
Windows XP Shell/User
http://www.mvps.org/sramesh2k

AumHa VSOP: http://www.aumha.org

Ramesh,

Thanks for responding. I left out a detail in my previous
description. When I right clicked on GinaDLL, I then
clicked on "Modify", and then deleted the value shown in
the Modify box.

Does this information help with the problem diagnosis?

Thanks, Dan

-----Original Message-----
Well. The procedure in the KB article is correct. When

you delete the GinaDLL, XP seeks for the MSGina.dll
(default GINA) The problem seems to be a missing
msgina.dll. This file must be present in
C:\WINDOWS\system32. The best way is to use the Recovery
Console and expand this file from XP Installation source
(hard disk or the XP CD). See this article for more
information on using Recovery Console:
http://support.microsoft.com/default.aspx?scid=kb;EN-
US;314058

Alternately: If you have a parallel installation of XP,

you may copy this file (correct version) to
C:\Windows\System32 path by booting into the parallelly
installed Operating System.

--
Ramesh - Microsoft MVP
Windows XP Shell/User
http://www.mvps.org/sramesh2k

AumHa VSOP: http://www.aumha.org

"Dan" <[email protected]> wrote in

message news:[email protected]...

 

[Dan]

Oh boy - I really screwed up here. It just goes to show
that you shouldn't mess with something you don't
understand. I didn't understand exactly what was meant in
the KB instructions when it said to "remove the following
string value from the registry."

Can I start the computer in safe mode to allow me to back
up my HD data?

-----Original Message-----
Dan

Deleting the data vs Deleting the key is a big difference

here. Even Recovery Console procedure might not help here
(as the situation is different than the previous one). XP
might not use the MSGina.dll as you've not deleted the
GinaDLL value entirely, rather assigned a blank data to
it. You may need to perform a Repair install.

--
Ramesh - Microsoft MVP
Windows XP Shell/User
http://www.mvps.org/sramesh2k

AumHa VSOP: http://www.aumha.org

"Dan" <[email protected]> wrote in

message news:[email protected]...

 

[Dan]

Ramesh,

First off, thanks for all the help!

My computer came loaded with XP Home Edition. I didn't
receive an XP CD. How do I perform a Repair Install
without the CD?

Thanks, Dan

 

[Ramesh [MVP]]

Can I start the computer in safe mode to allow me to back up my HD data?

Safe mode also won't work. If that works, troubleshooting is easier and backup is not necessary. A repair install will preserve your data and applications. See this guide: http://www.michaelstevenstech.com/XPrepairinstall.htm

Also read section: "Warning!! If the Repair Option is not Available"

--
Ramesh - Microsoft MVP
Windows XP Shell/User
http://www.mvps.org/sramesh2k

AumHa VSOP: http://www.aumha.org

Oh boy - I really screwed up here. It just goes to show
that you shouldn't mess with something you don't
understand. I didn't understand exactly what was meant in
the KB instructions when it said to "remove the following
string value from the registry."

Can I start the computer in safe mode to allow me to back
up my HD data?

-----Original Message-----
Dan

Deleting the data vs Deleting the key is a big difference

here. Even Recovery Console procedure might not help here
(as the situation is different than the previous one). XP
might not use the MSGina.dll as you've not deleted the
GinaDLL value entirely, rather assigned a blank data to
it. You may need to perform a Repair install.

--
Ramesh - Microsoft MVP
Windows XP Shell/User
http://www.mvps.org/sramesh2k

AumHa VSOP: http://www.aumha.org

"Dan" <[email protected]> wrote in

message news:[email protected]...

 

[Ramesh [MVP]]

Dan

It's not possible to do a repair with the OEM Restore CDs. Backup the data to another hard drive (connect this hd to another computer as slave and backup the data first)

--
Ramesh - Microsoft MVP
Windows XP Shell/User
http://www.mvps.org/sramesh2k

AumHa VSOP: http://www.aumha.org

Ramesh,

First off, thanks for all the help!

My computer came loaded with XP Home Edition. I didn't
receive an XP CD. How do I perform a Repair Install
without the CD?

Thanks, Dan

 

[Dan]

Ramesh,

I'm in the process of obtaining a HD with Windows
installed so I can install it in my CPU as the master HD
and make my original HD a slave drive. I'll boot up the
new HD and copy over the files I want to save from my
original HD.

After that, should I perform a Repair Install from an XP
CD or should I try the approach described here:

http://www.digitalwebcast.com/2002/03_mar/tutorials/cw_boot
_toot.htm

I found this procedure on a link from the website you
recommended
(http://www.michaelstevenstech.com/XPrepairinstall.htm)

Which way should I go?

Thanks, Dan

-----Original Message-----
Dan

It's not possible to do a repair with the OEM Restore

CDs. Backup the data to another hard drive (connect this
hd to another computer as slave and backup the data first)

--
Ramesh - Microsoft MVP
Windows XP Shell/User
http://www.mvps.org/sramesh2k

AumHa VSOP: http://www.aumha.org

"Dan" <[email protected]> wrote in

message news:[email protected]...

 

[Ramesh [MVP]]

As you're having a restore CD, repair install is not possible. You need to follow the restore procedure recommended by the manufacturer (reimaging)

--
Ramesh - Microsoft MVP
Windows XP Shell/User
http://www.mvps.org/sramesh2k

AumHa VSOP: http://www.aumha.org

Ramesh,

I'm in the process of obtaining a HD with Windows
installed so I can install it in my CPU as the master HD
and make my original HD a slave drive. I'll boot up the
new HD and copy over the files I want to save from my
original HD.

After that, should I perform a Repair Install from an XP
CD or should I try the approach described here:

http://www.digitalwebcast.com/2002/03_mar/tutorials/cw_boot
_toot.htm

I found this procedure on a link from the website you
recommended
(http://www.michaelstevenstech.com/XPrepairinstall.htm)

Which way should I go?

Thanks, Dan

-----Original Message-----
Dan

It's not possible to do a repair with the OEM Restore

CDs. Backup the data to another hard drive (connect this
hd to another computer as slave and backup the data first)

--
Ramesh - Microsoft MVP
Windows XP Shell/User
http://www.mvps.org/sramesh2k

AumHa VSOP: http://www.aumha.org

"Dan" <[email protected]> wrote in

message news:[email protected]...