Help unable to resolve these issues


R

Robert Ozone

I have a customer experiencing 2 problems that I can not seem to permently
solve.
1st problem:
Offline folders with XP wSP3 and 2000 SVR Std wSP4) user has been working
fine for several years using offline folders, had to replace the user system
(hardware failure) new PC has same OS. Essentually nothing has changed except
the physical PC and now user keeps getting syncronization errors on files she
creates offline; server says she is not authorized to creat file on the
server folder. I have tweaked the security up and down on the user and the
folder(the specifice user has admin rights) and I have stopped and re-enabled
offline folders. Userand I am totaly frustrated. What we are forced to do is
move the new file to the users desktop(while offline) then copy it to the
folders manualy(when online), but this really defeats the whole purpose of
the feature.
All ideas are appreciated?

2nd problem:
User has mapped home drive Z: when it maps correctly, it maps directly to
users specific folder. Ocassionally it maps Z: incorrectly one level up,
which then shows all the users folders. The temp fix is to reboot the PC and
hopefully the occassional problem does not repeat and all is well. What is
causing it to map 2 different ways?
 
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R

Robert Ozone

Thanks, I am not a discussions group expert and was not even sure where to
post thisa issue in the first place. I had posted in general about 2 weeks
ago and did not get any reponse. So in order to solicit any response I posted
in several places. I use browser to access which does not seem to facilitate
cross posting.
I surley did not mean to upset anybody.
Sorry for the trouble.
 
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P

Pegasus \(MVP\)

Robert Ozone said:
Thanks, I am not a discussions group expert and was not even sure where to
post thisa issue in the first place. I had posted in general about 2 weeks
ago and did not get any reponse. So in order to solicit any response I
posted
in several places. I use browser to access which does not seem to
facilitate
cross posting.
I surley did not mean to upset anybody.
Sorry for the trouble.
No, nobody is upset but if you keep on multi-posting instead of
cross-posting then you are likely to cause duplication of effort, which
tends to make you quite unpopular. Think about the most appropriate
newsgroups first, then cross-post to all of them, in moderation!
 

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