HELP!!! unable to open word attachments in hotmail

[Guest]

When I try to download a word doc attachment in hotmail I recieve an error
message "Internet explorer cannot download...(name of the file)... Internet
explore was not able to open this internet site. The request site is either
unavailable or cannot be found. Please try again later."
When I change my security settings for the internet and I disable META
REFRESH I can open the word document from hotmail, but I encounter another
problem when I enter the URL and the page is done loading it is totally
blank??? I am using Windows XP operating system SP2, IE 6.0. PLEASE HELP
with a permanant fix instead or this terrible work around I have found.

 

[Peter]

Jennifer, do you have Word installed? It doesn't come with XP normally.

 

[Guest]

Yes, I have installed office 2000 professional... back in nov 2004 I could
open word attachments without a problem. Like I described below I can
disable the meta refresh option on the security tab and it works fine but
then that's when I run into the problem or the pages not loading in IE. I
have had office install since I purchased my PC in jan 2004.

Jennifer, do you have Word installed? It doesn't come with XP normally.

 

[Peter]

Then I'm sorry I don't know the answer. I don't have Office 2000, just MS
Works. Hopefully someone will come along with an answer.

--
Peter.
Toronto, Canada.
Windows XP Home SP2.
P4 dual HT @ 3.0ghz, 160gb HD, 1.0gb DDR.

Yes, I have installed office 2000 professional... back in nov 2004 I could
open word attachments without a problem. Like I described below I can
disable the meta refresh option on the security tab and it works fine but
then that's when I run into the problem or the pages not loading in IE. I
have had office install since I purchased my PC in jan 2004.

 

[Jan Il]

Hi Jennifer

I have Office Word 2002 XP loaded on my XP Pro drive. Try the information
here and see if it will help.

How to Change IE to Open Linked Files in Word
http://support.microsoft.com/?kbid=254918

Hope this helps

Jan
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that's why they're so contagious.

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[Peter]

Just a thought. Are you up to date with the service packs for Office 2000?

--
Peter.
Toronto, Canada.
Windows XP Home SP2.
P4 dual HT @ 3.0ghz, 160gb HD, 1.0gb DDR.

Yes, I have installed office 2000 professional... back in nov 2004 I could
open word attachments without a problem. Like I described below I can
disable the meta refresh option on the security tab and it works fine but
then that's when I run into the problem or the pages not loading in IE. I
have had office install since I purchased my PC in jan 2004.

 

[Guest]

I have no clue.. I thought so because I receive auto updates from microsoft???

 

[Peter]

You might want to check for Office updates too, WU doesn't cover all the
stuff on that side of the fence!
http://office.microsoft.com/en-us/officeupdate/default.aspx
Not sure where you are but you can use that link to search at least. The
first item you see there is "Office Updates" click here, or words to that
effect.

 

[Guest]

Thanks Jan, I am having the same problem, this ahs not solved it. Any more
ideas?

Hi Jennifer

I have Office Word 2002 XP loaded on my XP Pro drive. Try the information
here and see if it will help.

How to Change IE to Open Linked Files in Word
http://support.microsoft.com/?kbid=254918

Hope this helps

Jan
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm