Help & Support does not start in Windows XP

[Guest]

When I select Help & Support from the Start menu I get a dialog that says:

"Windows cannot open Help and Support because a system service is not
running. To fix this problem, start the service named "Help and Support"

When I run MSCONFIG and look for help and support it's not there.

Also, a bunch of Microsoft services are turned off in MSCONFIG. Would be
good to know what should be on.

Thanks,
Dave

 

[WTC]

When I select Help & Support from the Start menu I get a dialog that
says:

"Windows cannot open Help and Support because a system service is not
running. To fix this problem, start the service named "Help and
Support"

When I run MSCONFIG and look for help and support it's not there.

Also, a bunch of Microsoft services are turned off in MSCONFIG. Would
be
good to know what should be on.

Hi,

Go to the Control Panel>Administrative Tools>Services

Locate "Help and Support" and double-click. Set the service to Automatic
and start the service.

 

[Guest]

Great. That worked. Thanks.

Do you know how I find a list of what services should be on? I have a lot
that are at manual or disabled.

Thanks,
Dave

 

[Ramesh, MS-MVP]

Microsoft Windows XP - Default settings for services:
http://www.microsoft.com/resources/.../proddocs/en-us/sys_srv_default_settings.mspx

 

[WTC]

Great. That worked. Thanks.



Do you know how I find a list of what services should be on? I have a
lot
that are at manual or disabled.

You're welcome. Go with the link that Ramesh provided you about default
services in XP.

 

[Guest]

Ο χÏήστης "WTC" έγγÏαψε:

 

[Guest]

Ο χÏήστης "WTC" έγγÏαψε:

 

[Guest]

Hi,

Go to the Control Panel>Administrative Tools>Services

Locate "Help and Support" and double-click. Set the service to Automatic
and start the service.

I've got the exact problem as Dave but "Help and Support" service is missing
from Services. It used to work in the past but now is missing. Any ideas of
how to re-install "Help and Support" Service?..

 

[WTC]

I've got the exact problem as Dave but "Help and Support" service is
missing
from Services. It used to work in the past but now is missing. Any ideas
of
how to re-install "Help and Support" Service?..

See if this helps you,

"Help and Support Error" - Service not started
http://windowsxp.mvps.org/helpsvc.htm