HELP! Service Pack 2 won't Install

[Guest]

Yes, I've been using the Windows Updates to download it, except for one time.
I will use the IT version instead.

One question though, I just downloaded the Windows Update version before I
read your response. I won't install it (I'll try the IT version), but how do
I delete the download if I'm not going to use it. Its downloading in the
background as I type, but I don't know what directory it downloads to...it
just downloads and gives me the option to install. How do I delete it
without installing it?

 

[Shenan Stanley]

Yes, I've been using the Windows Updates to download it, except for
one time. I will use the IT version instead.

One question though, I just downloaded the Windows Update version
before I read your response. I won't install it (I'll try the IT
version), but how do I delete the download if I'm not going to use
it. Its downloading in the background as I type, but I don't know
what directory it downloads to...it just downloads and gives me the
option to install. How do I delete it without installing it?

I wouldn't be concerned with that yet - when you get SP2 installed - we can
straighten out space issues.

 

[WTC]

Tarquin,

Were you ready to install Service Pack 2?

A checklist can be found on this page, you should follow these steps prior
to installing Service Pack 2 for Windows XP.
http://www3.telus.net/dandemar/spackins.htm

Get Your PC Ready for Windows XP SP2
http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx

 

[WTC]

dnamertz,

Let the Windows Update run through this time then use the IT version of
Service Pack 2. I would suggest you turn off Automatic Updates then Service
Pack 2 will not download to your computer automatically. You can do this by
going to the Control Panel (Classic View) > locate "Automatic Updates" and
either turn off or "Notify before downloading and then notify before
installing". I would suggest you choose the "Notify before downloading and
then notify before installing" option.

 

[Guest]

I tired to install again, but "access denied". I have a question about the
registry keys that I am correcting. Once I check "Full Control" and "Read"
in the premissions for these registry keys, should they remain checked? Some
of them that I checked yesterday are now unchecked...some are still checked.

Also, one of the registry keys I changed permissions for yesterday was .DVD
and it is showed up as an "error 5" in the install I just tried. However,
when I went to find the .DVD registry key in the HKCR folder, it was not
listed there. Should it be?

 

[WTC]

Do not change the registry keys back, keep changing the permissions like you
are. About the [HKCR\.DVD] key, are you sure about it being missing? On all
my systems this key is present. So I am assuming the key should be there.
However, there is a key called [HKCR\DVD], notice there is no period before
DVD. Make sure you are reading the right registration keys.

 

[Guest]

I want to avoid any confusion here. When you said "Do not change the
registry keys back", what do you mean? Do you mean not to change them back
to the way they were (unchecked) before I changed them...or do you mean if I
checked them, and then they reset themselves, don't check them again?

About the HKCR\.DVD key, it is the one with the period. It was not there
when I got the last "access denied" message, but after SP2 uninstalled itself
..DVD is there now.

 

[WTC]

I want to avoid any confusion here. When you said "Do not change the
registry keys back", what do you mean? Do you mean not to change them
back
to the way they were (unchecked) before I changed them...or do you mean if
I
checked them, and then they reset themselves, don't check them again?

If a key resets itself and you have another Error 5 for that key, then you
need to changed that key's permissions. If you do not receive an Error 5 for
a key, then do not change the key's permissions. I hope this makes more
sense.

About the HKCR\.DVD key, it is the one with the period. It was not there
when I got the last "access denied" message, but after SP2 uninstalled
itself
.DVD is there now.

Did you change the permissions and try installing SP2 again?

--
William Crawford
MS-MVP Windows Shell/User

Do not change the registry keys back, keep changing the permissions like
you
are. About the [HKCR\.DVD] key, are you sure about it being missing? On
all
my systems this key is present. So I am assuming the key should be there.
However, there is a key called [HKCR\DVD], notice there is no period
before
DVD. Make sure you are reading the right registration keys.

 

[Guest]

I think that makes sense, however I'm talking about the key reseting itself
before I try the installation again. For example, I'm about to try the
installation right now and one of the registrys I got an error for yesterday
was .vnd.ms.radio and I checked the permissions. I did not get an error
message for that key during the last install, but it is currently
unchecked...do I leave it unchecked before attempting my next install?

I want to avoid any confusion here. When you said "Do not change the
registry keys back", what do you mean? Do you mean not to change them
back
to the way they were (unchecked) before I changed them...or do you mean if
I
checked them, and then they reset themselves, don't check them again?

If a key resets itself and you have another Error 5 for that key, then you
need to changed that key's permissions. If you do not receive an Error 5 for
a key, then do not change the key's permissions. I hope this makes more
sense.

About the HKCR\.DVD key, it is the one with the period. It was not there
when I got the last "access denied" message, but after SP2 uninstalled
itself
.DVD is there now.

Did you change the permissions and try installing SP2 again?

--
William Crawford
MS-MVP Windows Shell/User

Do not change the registry keys back, keep changing the permissions like
you
are. About the [HKCR\.DVD] key, are you sure about it being missing? On
all
my systems this key is present. So I am assuming the key should be there.
However, there is a key called [HKCR\DVD], notice there is no period
before
DVD. Make sure you are reading the right registration keys.

 

[WTC]

I think that makes sense, however I'm talking about the key reseting itself
before I try the installation again. For example, I'm about to try the
installation right now and one of the registrys I got an error for
yesterday
was .vnd.ms.radio and I checked the permissions. I did not get an error
message for that key during the last install, but it is currently
unchecked...do I leave it unchecked before attempting my next install?

Yes leave it alone unless an error 5 is reported for that key.

--
William Crawford
MS-MVP Windows Shell/User

I want to avoid any confusion here. When you said "Do not change the
registry keys back", what do you mean? Do you mean not to change them
back
to the way they were (unchecked) before I changed them...or do you mean
if
I
checked them, and then they reset themselves, don't check them again?

If a key resets itself and you have another Error 5 for that key, then
you
need to changed that key's permissions. If you do not receive an Error 5
for
a key, then do not change the key's permissions. I hope this makes more
sense.

About the HKCR\.DVD key, it is the one with the period. It was not
there
when I got the last "access denied" message, but after SP2 uninstalled
itself
.DVD is there now.

Did you change the permissions and try installing SP2 again?

--
William Crawford
MS-MVP Windows Shell/User

:

Do not change the registry keys back, keep changing the permissions
like
you
are. About the [HKCR\.DVD] key, are you sure about it being missing?
On
all
my systems this key is present. So I am assuming the key should be
there.
However, there is a key called [HKCR\DVD], notice there is no period
before
DVD. Make sure you are reading the right registration keys.

 

[Guest]

OK. However, something else just occurred to me that I might have been doing
wrong all this time. After I install and get the "access denied" error, I
run the setupapi.log to find the which keys have the errors, and then I have
been changing those keys while the "Access denied" window is still on the
screen, before I ever proceed with the uninstall. Since the uninstall
changes a lot of files and settings back, am I supossed to be making the
corrections before SP2 uninstalls or should I make the corrections between
uninstallation and the next installation attempt?

All this time, I have been making the corrections, then letting SP2
uninstall itself, and then reinstalling. Steps 2 & 3 don't really specify at
which point I should change the registy keys.

I think that makes sense, however I'm talking about the key reseting itself
before I try the installation again. For example, I'm about to try the
installation right now and one of the registrys I got an error for
yesterday
was .vnd.ms.radio and I checked the permissions. I did not get an error
message for that key during the last install, but it is currently
unchecked...do I leave it unchecked before attempting my next install?

Yes leave it alone unless an error 5 is reported for that key.

--
William Crawford
MS-MVP Windows Shell/User

I want to avoid any confusion here. When you said "Do not change the
registry keys back", what do you mean? Do you mean not to change them
back
to the way they were (unchecked) before I changed them...or do you mean
if
I
checked them, and then they reset themselves, don't check them again?

If a key resets itself and you have another Error 5 for that key, then
you
need to changed that key's permissions. If you do not receive an Error 5
for
a key, then do not change the key's permissions. I hope this makes more
sense.


About the HKCR\.DVD key, it is the one with the period. It was not
there
when I got the last "access denied" message, but after SP2 uninstalled
itself
.DVD is there now.

Did you change the permissions and try installing SP2 again?

--
William Crawford
MS-MVP Windows Shell/User


:

Do not change the registry keys back, keep changing the permissions
like
you
are. About the [HKCR\.DVD] key, are you sure about it being missing?
On
all
my systems this key is present. So I am assuming the key should be
there.
However, there is a key called [HKCR\DVD], notice there is no period
before
DVD. Make sure you are reading the right registration keys.

 

[Guest]

The reason I asked that last question is because I'm getting error 5s showing
up for keys that I've already corrected. This time HKCR\.DVD &
HKCR\vnd.ms.radio & HKCR\.Folder all showed up again even though they are
already keys I have corrected.

I think that makes sense, however I'm talking about the key reseting itself
before I try the installation again. For example, I'm about to try the
installation right now and one of the registrys I got an error for
yesterday
was .vnd.ms.radio and I checked the permissions. I did not get an error
message for that key during the last install, but it is currently
unchecked...do I leave it unchecked before attempting my next install?

Yes leave it alone unless an error 5 is reported for that key.

--
William Crawford
MS-MVP Windows Shell/User

I want to avoid any confusion here. When you said "Do not change the
registry keys back", what do you mean? Do you mean not to change them
back
to the way they were (unchecked) before I changed them...or do you mean
if
I
checked them, and then they reset themselves, don't check them again?

If a key resets itself and you have another Error 5 for that key, then
you
need to changed that key's permissions. If you do not receive an Error 5
for
a key, then do not change the key's permissions. I hope this makes more
sense.


About the HKCR\.DVD key, it is the one with the period. It was not
there
when I got the last "access denied" message, but after SP2 uninstalled
itself
.DVD is there now.

Did you change the permissions and try installing SP2 again?

--
William Crawford
MS-MVP Windows Shell/User


:

Do not change the registry keys back, keep changing the permissions
like
you
are. About the [HKCR\.DVD] key, are you sure about it being missing?
On
all
my systems this key is present. So I am assuming the key should be
there.
However, there is a key called [HKCR\DVD], notice there is no period
before
DVD. Make sure you are reading the right registration keys.

 

[WTC]

OK. However, something else just occurred to me that I might have been
doing
wrong all this time. After I install and get the "access denied" error, I
run the setupapi.log to find the which keys have the errors, and then I
have
been changing those keys while the "Access denied" window is still on the
screen, before I ever proceed with the uninstall. Since the uninstall
changes a lot of files and settings back, am I supossed to be making the
corrections before SP2 uninstalls or should I make the corrections between
uninstallation and the next installation attempt?

Make the corrections between "uninstallation and the next installation".
When the SP2 installation fails, make sure you end the installation before
changing permission for the keys.

--
William Crawford
MS-MVP Windows Shell/User

All this time, I have been making the corrections, then letting SP2
uninstall itself, and then reinstalling. Steps 2 & 3 don't really specify
at
which point I should change the registy keys.

I think that makes sense, however I'm talking about the key reseting
itself
before I try the installation again. For example, I'm about to try the
installation right now and one of the registrys I got an error for
yesterday
was .vnd.ms.radio and I checked the permissions. I did not get an
error
message for that key during the last install, but it is currently
unchecked...do I leave it unchecked before attempting my next install?

Yes leave it alone unless an error 5 is reported for that key.

--
William Crawford
MS-MVP Windows Shell/User

:

I want to avoid any confusion here. When you said "Do not change the
registry keys back", what do you mean? Do you mean not to change
them
back
to the way they were (unchecked) before I changed them...or do you
mean
if
I
checked them, and then they reset themselves, don't check them
again?

If a key resets itself and you have another Error 5 for that key, then
you
need to changed that key's permissions. If you do not receive an Error
5
for
a key, then do not change the key's permissions. I hope this makes
more
sense.


About the HKCR\.DVD key, it is the one with the period. It was not
there
when I got the last "access denied" message, but after SP2
uninstalled
itself
.DVD is there now.

Did you change the permissions and try installing SP2 again?

--
William Crawford
MS-MVP Windows Shell/User


:

Do not change the registry keys back, keep changing the permissions
like
you
are. About the [HKCR\.DVD] key, are you sure about it being
missing?
On
all
my systems this key is present. So I am assuming the key should be
there.
However, there is a key called [HKCR\DVD], notice there is no
period
before
DVD. Make sure you are reading the right registration keys.

 

[Guest]

So the 3 keys that I mentioned in my last post. Before I UNintstalled, all 3
of them were checked under ther permissions screen, but they showed up as
errors. Now that I've done the installation they are still checked. Should
I uncheck them since they showed up as errors? They weren't originally
checked when I started this whole proccess.

OK. However, something else just occurred to me that I might have been
doing
wrong all this time. After I install and get the "access denied" error, I
run the setupapi.log to find the which keys have the errors, and then I
have
been changing those keys while the "Access denied" window is still on the
screen, before I ever proceed with the uninstall. Since the uninstall
changes a lot of files and settings back, am I supossed to be making the
corrections before SP2 uninstalls or should I make the corrections between
uninstallation and the next installation attempt?

Make the corrections between "uninstallation and the next installation".
When the SP2 installation fails, make sure you end the installation before
changing permission for the keys.

--
William Crawford
MS-MVP Windows Shell/User

All this time, I have been making the corrections, then letting SP2
uninstall itself, and then reinstalling. Steps 2 & 3 don't really specify
at
which point I should change the registy keys.

I think that makes sense, however I'm talking about the key reseting
itself
before I try the installation again. For example, I'm about to try the
installation right now and one of the registrys I got an error for
yesterday
was .vnd.ms.radio and I checked the permissions. I did not get an
error
message for that key during the last install, but it is currently
unchecked...do I leave it unchecked before attempting my next install?

Yes leave it alone unless an error 5 is reported for that key.

--
William Crawford
MS-MVP Windows Shell/User


:

I want to avoid any confusion here. When you said "Do not change the
registry keys back", what do you mean? Do you mean not to change
them
back
to the way they were (unchecked) before I changed them...or do you
mean
if
I
checked them, and then they reset themselves, don't check them
again?

If a key resets itself and you have another Error 5 for that key, then
you
need to changed that key's permissions. If you do not receive an Error
5
for
a key, then do not change the key's permissions. I hope this makes
more
sense.


About the HKCR\.DVD key, it is the one with the period. It was not
there
when I got the last "access denied" message, but after SP2
uninstalled
itself
.DVD is there now.

Did you change the permissions and try installing SP2 again?

--
William Crawford
MS-MVP Windows Shell/User


:

Do not change the registry keys back, keep changing the permissions
like
you
are. About the [HKCR\.DVD] key, are you sure about it being
missing?
On
all
my systems this key is present. So I am assuming the key should be
there.
However, there is a key called [HKCR\DVD], notice there is no
period
before
DVD. Make sure you are reading the right registration keys.

 

[WTC]

So the 3 keys that I mentioned in my last post. Before I UNintstalled,
all 3
of them were checked under ther permissions screen, but they showed up as
errors. Now that I've done the installation they are still checked.
Should
I uncheck them since they showed up as errors? They weren't originally
checked when I started this whole proccess.

Let me get this staright, the SP2 installation failed. You exited the SP2
failed installation. Then you fixed these keys with the Administrator
account having full control:

[HKCR\.DVD]
[HKCR\vnd.ms.radio]
[HKCR\.Folder]

Then you ran the installation again and the install failed again with the
same keys. Does the "SYSTEM" account have full control?

Let us say we are fixing the [HKCR\.DVD] key, I would perform these steps.
Before I performed these steps, I would make sure the SP2 install has stop
and exited.

1. Right-click on ".DVD" and select Permissions.
2. Give the SYSTEM and Administrator account Full Control.
3. Click Apply.
4. Click the Advance button.
5. Select "Replace permissions entries on all child objects with entries
shown here that apply to child objects."
6. Click the Apply button and then OK.
7. Exit the Registy.
8. Restart the SP2 Install.

When the next Error 5 occurs, I would repeat the steps again. Hopefully it
will not be the same key again and if it was I would seriously think about
backing up my data plus emails and addresses to another medium such as
CD/DVD.

--
William Crawford
MS-MVP Windows Shell/User

OK. However, something else just occurred to me that I might have been
doing
wrong all this time. After I install and get the "access denied"
error, I
run the setupapi.log to find the which keys have the errors, and then I
have
been changing those keys while the "Access denied" window is still on
the
screen, before I ever proceed with the uninstall. Since the uninstall
changes a lot of files and settings back, am I supossed to be making
the
corrections before SP2 uninstalls or should I make the corrections
between
uninstallation and the next installation attempt?

Make the corrections between "uninstallation and the next installation".
When the SP2 installation fails, make sure you end the installation
before
changing permission for the keys.

--
William Crawford
MS-MVP Windows Shell/User

All this time, I have been making the corrections, then letting SP2
uninstall itself, and then reinstalling. Steps 2 & 3 don't really
specify
at
which point I should change the registy keys.

:

I think that makes sense, however I'm talking about the key reseting
itself
before I try the installation again. For example, I'm about to try
the
installation right now and one of the registrys I got an error for
yesterday
was .vnd.ms.radio and I checked the permissions. I did not get an
error
message for that key during the last install, but it is currently
unchecked...do I leave it unchecked before attempting my next
install?

Yes leave it alone unless an error 5 is reported for that key.

--
William Crawford
MS-MVP Windows Shell/User


:

I want to avoid any confusion here. When you said "Do not change
the
registry keys back", what do you mean? Do you mean not to change
them
back
to the way they were (unchecked) before I changed them...or do
you
mean
if
I
checked them, and then they reset themselves, don't check them
again?

If a key resets itself and you have another Error 5 for that key,
then
you
need to changed that key's permissions. If you do not receive an
Error
5
for
a key, then do not change the key's permissions. I hope this makes
more
sense.


About the HKCR\.DVD key, it is the one with the period. It was
not
there
when I got the last "access denied" message, but after SP2
uninstalled
itself
.DVD is there now.

Did you change the permissions and try installing SP2 again?

--
William Crawford
MS-MVP Windows Shell/User


:

Do not change the registry keys back, keep changing the
permissions
like
you
are. About the [HKCR\.DVD] key, are you sure about it being
missing?
On
all
my systems this key is present. So I am assuming the key should
be
there.
However, there is a key called [HKCR\DVD], notice there is no
period
before
DVD. Make sure you are reading the right registration keys.

 

[Gus]

For failed SP2 installation, run the following from a command prompt. It
sets all the permissions back to default.

secedit /configure /cfg %windir%\repair\secsetup.inf /db secsetup.sdb
/verbose

Wait til its done then run the installation. trying to think of the MS kb
article, or search the knowledge base for windowsxp sp2 will not install

The reason I asked that last question is because I'm getting error 5s
showing
up for keys that I've already corrected. This time HKCR\.DVD &
HKCR\vnd.ms.radio & HKCR\.Folder all showed up again even though they
are
already keys I have corrected.

I think that makes sense, however I'm talking about the key reseting
itself
before I try the installation again. For example, I'm about to try the
installation right now and one of the registrys I got an error for
yesterday
was .vnd.ms.radio and I checked the permissions. I did not get an
error
message for that key during the last install, but it is currently
unchecked...do I leave it unchecked before attempting my next install?

Yes leave it alone unless an error 5 is reported for that key.

--
William Crawford
MS-MVP Windows Shell/User

:

I want to avoid any confusion here. When you said "Do not change the
registry keys back", what do you mean? Do you mean not to change
them
back
to the way they were (unchecked) before I changed them...or do you
mean
if
I
checked them, and then they reset themselves, don't check them
again?

If a key resets itself and you have another Error 5 for that key, then
you
need to changed that key's permissions. If you do not receive an Error
5
for
a key, then do not change the key's permissions. I hope this makes
more
sense.


About the HKCR\.DVD key, it is the one with the period. It was not
there
when I got the last "access denied" message, but after SP2
uninstalled
itself
.DVD is there now.

Did you change the permissions and try installing SP2 again?

--
William Crawford
MS-MVP Windows Shell/User


:

Do not change the registry keys back, keep changing the permissions
like
you
are. About the [HKCR\.DVD] key, are you sure about it being
missing?
On
all
my systems this key is present. So I am assuming the key should be
there.
However, there is a key called [HKCR\DVD], notice there is no
period
before
DVD. Make sure you are reading the right registration keys.

---
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Virus Database (VPS): 0603-1, 01/16/2006
Tested on: 1/17/2006 10:21:58 AM
avast! - copyright (c) 1988-2005 ALWIL Software.
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---
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Virus Database (VPS): 0603-1, 01/16/2006
Tested on: 1/17/2006 10:26:29 AM
avast! - copyright (c) 1988-2005 ALWIL Software.
http://www.avast.com

 

[WTC]

For failed SP2 installation, run the following from a command prompt. It
sets all the permissions back to default.

secedit /configure /cfg %windir%\repair\secsetup.inf /db secsetup.sdb
/verbose

Wait til its done then run the installation. trying to think of the MS kb
article, or search the knowledge base for windowsxp sp2 will not install

Secedit is only available for Windows XP Pro. Will not work for Windows XP
Home Edition.

 

[Guest]

Can I get a response about the last post I made yesterday at 10:40 PM PST?

 

[WTC]

If you are referring to Burning SP2 to a CD then I responded to that post
and here what I posted (modified):

I assumed when Shenan gave you link to download the IT version of Service
Pack 2, you would save this download (file) to a folder and not download it
every time the installation fails. Please save the SP2 Installation download
to a folder then burn this file to a CD/DVD. This would be just like burning
any other Data CD. And yes, it will speed up the process so we can fixed the
registry permissions.

----

Also I responded to your other post (9:20 PST) in this thread and this is
what I posted:

Let me get this straight, the SP2 installation failed. You exited the SP2
failed installation. Then you fixed these keys with the Administrator
account having full control:

[HKCR\.DVD]
[HKCR\vnd.ms.radio]
[HKCR\.Folder]

Then you ran the installation again and the install failed again with the
same keys. Does the "SYSTEM" account have full control?

Let us say we are fixing the [HKCR\.DVD] key, I would perform these steps.
Before I performed these steps, I would make sure the SP2 install has stop
and exited.

1. Right-click on ".DVD" and select Permissions.
2. Give the SYSTEM and Administrator account Full Control.
3. Click Apply.
4. Click the Advance button.
5. Select "Replace permissions entries on all child objects with entries
shown here that apply to child objects."
6. Click the Apply button and then OK.
7. Exit the Registry.
8. Restart the SP2 Install.

When the next Error 5 occurs, I would repeat the steps again. Hopefully it
will not be the same key again and if is that key again then I would
seriously think about backing up my all my personal data plus emails and
addresses to another medium such as CD/DVD.