HELP -Plug and Play Headset and Mike

[Guest]

Recently bought a Logitech Headset and Mike. Installation CD not with thr
product as drivers available via windows XP.
I get an error message every time as follows "emAudio.sys file on PCTV USB2
Driver required"
try searching a location in sytem files.

I am unable to find this location. Logitech say they do not provided drivers.
The place where i bought it say the box is open. They tested it on their
computer and it works.
I have uninstalled and reinstalled the USB drivers etc etc etc. Nothing wil
work.

Please has anyone got any ideas?

 

[Jim Macklin]

Get your money back or make the store provide a CD.



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| Recently bought a Logitech Headset and Mike. Installation
CD not with thr
| product as drivers available via windows XP.
| I get an error message every time as follows "emAudio.sys
file on PCTV USB2
| Driver required"
| try searching a location in sytem files.
|
| I am unable to find this location. Logitech say they do
not provided drivers.
| The place where i bought it say the box is open. They
tested it on their
| computer and it works.
| I have uninstalled and reinstalled the USB drivers etc etc
etc. Nothing wil
| work.
|
| Please has anyone got any ideas?
| --
| Dave Mc

 

[kenny]

If it works on one pc then its not defective. It is up to the store if they
would like
to help him out... However I dont agree with your approach
He should find the problem... and solve it.

There are alot of hardware that dont need a driver because it works with the
ones XP has. This is a GOOD thing. Look at flash cards for example.

By the way, why did the OP get a USB headphone and MIC, there are simple
ones that you just plug in to the sound card.

See if the driver is located here C:\Windows\system32\drivers\emAudio.sys


Kenny www.computerboom.com

 

[kenny]

do you have SP2 installed?

 

[kenney c]

i contacted logitech and ck'd their support site ...ur not the only one
w/this problem ...there were 7 other identical posts so logitech is sending
me a new headset....the store u took it back to did not test it long
enuff....it will shut the mic down in 10 to 15 minutes but sound will be
fine....logitech is not sure y but r working on it