Help.... Please

[Hushup in Cornwall]

I have been trying desperatly all day to receive fax's but keep getting an
error message saying "Failure to receive Fax"
Sending a Fax is not a problem: I use 01566880116 and off it goes without a
problem.
I have configured the settings to receive after 6 Rings.Auto.
The TSID I have set to my Home phone Number 01566880116
the CSID I have set to my home phone number 01566880116
I have only got one phone line.
I have call minder installed .
I have selected the Fax printer option.
Operating system is Windows XP Home edition ... could some one please tell
me where I am going wrong.???? Will I ever be able to "Receive " a Fax ??
At the moment I have disconnected the Receive option by unchecking it
because every call coming in on my telephone is being interupted by a Fax
Noise.

Thanks
John in Cornwall
(e-mail address removed) if you wish to send me an email

 

[Russ Valentine [MVP-Outlook]]

Unfortunately, Windows XP Fax has proven to be incompatible with many common
modems and drivers, particularly older ones, even if the manufacturers claim
they are "compatible" with Windows XP. Modem incompatibility is not apparent
during installation or the initial setup. It only becomes apparent when you
first try to send or receive a fax. The Fax Service will dial or will answer
an incoming fax but then fail with any of a number of unhelpful error
messages such as "Line is busy," "There is no answer," or "Reception error."
There will be nothing in Event Viewer to give a clue as to where the problem
might lie.

These errors have been nearly impossible to track down. To do so requires
enabling both PSS and debug logging of fax transmissions, both of which
require fairly extensive registry changes. For the time being, the best
advice is to attempt to use XP Fax only if you have a modem that is listed
on the Windows XP Hardware Compatibility List and using the latest drivers.