HELP PLEASE! No Sound

[Guest]

I have a Compaq Presario 6000 and I'm running a Windows XP on it. I believe
my sound is SoundMAX Integrated Digital Audio. I've not had problems before
with my sound, but about a month ago, whenever I put the computer into sleep
mode, when I would wake it back up there would be no sound. I'd have to
restart the computer to get the sound back.

Now I have no sound, even when I restart it. I have no sound from
anything...CD's, iTunes, websites, etc. Not even upon start up, I don't get
the Windows sound anymore.

I ran through the troubleshooter that XP has (I did not mess with the BIOS,
nor did I uninstall the driver or roll it back....the instructions said to
know what you were doing for the BIOS and were unclear on how to do the other
for uninstall and roll back so I didn't want to mess with it).

I have 3 CD's to restore my computer. The first is called System Restore,
the second is Compaq Operating System CD..Windows XP Home, and the last is
Restore Supplemental Software..Microsoft Applications. I'd prefer to not
have to go the Restore route if I don't have to.

Any help you can give on how to get my sound back would be greatly
appreciated. The only thing I can think of that has been added to the
computer lately is a game call World of Warcraft. We just followed the
instructions for loading that. I've checked all the hook-ups for my monitor
and speakers (they are in the monitor) and all are connected.

I don't know what other information you would need to help me. Please let
me know.

Thank you, in advance, for any help you can give!
Happy New Year!
Deb

 

[MAP]

I have a Compaq Presario 6000 and I'm running a Windows XP on it. I
believe my sound is SoundMAX Integrated Digital Audio. I've not had
problems before with my sound, but about a month ago, whenever I put
the computer into sleep mode, when I would wake it back up there
would be no sound. I'd have to restart the computer to get the sound
back.

Now I have no sound, even when I restart it. I have no sound from
anything...CD's, iTunes, websites, etc. Not even upon start up, I
don't get the Windows sound anymore.

I ran through the troubleshooter that XP has (I did not mess with the
BIOS, nor did I uninstall the driver or roll it back....the
instructions said to know what you were doing for the BIOS and were
unclear on how to do the other for uninstall and roll back so I
didn't want to mess with it).

I have 3 CD's to restore my computer. The first is called System
Restore, the second is Compaq Operating System CD..Windows XP Home,
and the last is Restore Supplemental Software..Microsoft
Applications. I'd prefer to not have to go the Restore route if I
don't have to.

Any help you can give on how to get my sound back would be greatly
appreciated. The only thing I can think of that has been added to the
computer lately is a game call World of Warcraft. We just followed
the instructions for loading that. I've checked all the hook-ups for
my monitor and speakers (they are in the monitor) and all are
connected.

I don't know what other information you would need to help me.
Please let me know.

Thank you, in advance, for any help you can give!
Happy New Year!
Deb

Here is a good place to start at.
Where did my sounds go?
http://www.kellys-korner-xp.com/top10faqs.htm

Also be sure that "windows audio" is enabled in admin tools>services.

 

[Ricky]

Try here and click on Where did my sounds go? Maybe something there
will help..
http://www.kellys-korner-xp.com/top10faqs.htm

|I have a Compaq Presario 6000 and I'm running a Windows XP on it. I
believe
| my sound is SoundMAX Integrated Digital Audio. I've not had problems
before
| with my sound, but about a month ago, whenever I put the computer
into sleep
| mode, when I would wake it back up there would be no sound. I'd have
to
| restart the computer to get the sound back.
|
| Now I have no sound, even when I restart it. I have no sound from
| anything...CD's, iTunes, websites, etc. Not even upon start up, I
don't get
| the Windows sound anymore.
|
| I ran through the troubleshooter that XP has (I did not mess with the
BIOS,
| nor did I uninstall the driver or roll it back....the instructions
said to
| know what you were doing for the BIOS and were unclear on how to do
the other
| for uninstall and roll back so I didn't want to mess with it).
|
| I have 3 CD's to restore my computer. The first is called System
Restore,
| the second is Compaq Operating System CD..Windows XP Home, and the
last is
| Restore Supplemental Software..Microsoft Applications. I'd prefer to
not
| have to go the Restore route if I don't have to.
|
| Any help you can give on how to get my sound back would be greatly
| appreciated. The only thing I can think of that has been added to
the
| computer lately is a game call World of Warcraft. We just followed
the
| instructions for loading that. I've checked all the hook-ups for my
monitor
| and speakers (they are in the monitor) and all are connected.
|
| I don't know what other information you would need to help me.
Please let
| me know.
|
| Thank you, in advance, for any help you can give!
| Happy New Year!
| Deb

 

[Guest]

Ricky & MAP,
Thank you so much for you prompt help! I've gone to the website you
suggested and I'm going to try what they say to do.

I've just found if I completely turn off the computer, wait about 5 minutes
and then restart the sound will come back...but not for long, so maybe doing
what is suggested on this stie will help (they mention something about it not
staying started).

Thanks again!
deb