Help Please! IE Doesn't Detect Broadband Connection

[Guest]

When I open IE it says page cannot be displayed. The broadband connection is
working fine. I am able to d/l updates from Norton. Also, the status of
the connection shows is sending and recieving as normal. I have AOL for
broadband and it connects just fin, however if I click on anything in AOL it
comes up as page cannot be displayed. I have run Spybot and Ad-aware, but it
didnot help. XP firewall is not on, no firewall of any kind, no parental
settings are on not even in AOL, the ip resolves juat fine from isp, I've
tried /release /renew /flushdns and all the others. This is killing me. Can
anyone help?????

 

[R. McCarty]

Check C:\Windows\System32\Drivers\Etc for Hosts (no Extension).
There should only be a single entry in the file (Besides comments #),
that references Localhost 127.0.0.1. Open the file with Notepad as
no native XP file association will exist for it.

Also check IE's options for Connection, and make sure no proxy is
set for your connection.

Run a command prompt and do an IPconfig /all and make sure that
the correct DNS and Gateway are present for your connection.

In that same command prompt, Ping Dslreports.com and note the
mS time for packets to be acknowledged.

AOL is a PITA to work on. For 1999 it was an acceptable ISP,
today there are just too many better choices & better pricing.

 

[Guest]

The hosts file is correct, I pinged dslreports.com with no loss and 321 ns
average, and the dns and gateway are all correct. Is there any thing else I
might try?

 

[R. McCarty]

This could be something "Profile" specific. I would create a new
Account (Administrator) & log in to that account and see if Internet
Explorer can reach normal sites. If the new profile works, then your
existing profile has settings or Malware stopping normal IE traffic.
Sorry, I can't be more specific - Old guy's like myself start to wear
down after 10:30 PM.

 

[Guest]

I should add that IE was working fine untill it installed SP2.

 

[Guest]

I really do appreciate your help, however creating a new profile did not work
either. I don't understand what happened, everything was working and all of
the sudden.......nothing. Any how, thanks for the help.

atspell

 

[Jeff]

Hi,

Have you checked the firewall settings and also checked
the settings in Internet Options/connections/Lan settings?

You can also check your LAN adapter settings as well. But
I don`t think the problem is there, since you can ping and
get updates.

Jeff

 

[Nick Goetz]

I should add that IE was working fine untill it installed SP2.

As a test, turn off any firewall(s), including the Windows XP
firewall (now on by default) that are running and try the
connection again.

Nick Goetz