Help Needed

[ja7lewis]

My PC likes to restart on it’s own sometimes when I try to open large
files and I have no clue to what it would be. After the restart it
will open the file just fine. I asked a friend about it and he said
it’s my hard drive and open up my command prompt window and type in
chkdsk. It gets through step 1 and 2 alright, but it stops. It says
Errors found. CHKDSK cannot continue in read-only mode.
I’ve also downloaded Data Lifeguard Diagnostic for Windows and it
hasn’t found anything. I have no clue what is going on.

 

[Mark L. Ferguson]

Disable automatic restart on system failure (on SP2): Press F8 on restart, and see the menu item to disable auto restart. Restart,
and when the STOP message appears, record information needed for further troubleshooting.

 

[Rick \Nutcase\ Rogers]

Hi,

Try this: Click start/run, type cmd and click ok. Then run this from the
prompt:

chkdsk c: /r

After this one, you will see the following:

"The type of the file system is NTFS. Cannot lock current drive.

Chkdsk cannot run because the volume is in use by another process. Would
you like to schedule this volume to be
checked the next time the system restarts? (Y/N)"

Enter "Y" to agree, then exit the cmd prompt and reboot the system.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org