Help needed in getting my computers to print.

[Guest]

I have a desktop with WIndows 98 and a laptop with WIndows XP. The printer
his a LaserJet 4 which I have connected through a parallel port to a HP
jetdirect plus box. From the jetdirect box I have a network cable going from
there to the router. When I try to printer from either computer it can't
find the printer. How do I get this thing to work? Thank you!

 

[Doug Sherman [MVP]]

Well, if you don't want to use the JetDirect software, try the MS method:

1. Configure the printer with a compatible static IP - you can do this
through the control panel on the printer.

2. On the PC, run the Add Printer wizard - select Local NOT Network
printer, and clear the auto detect check box.

3. Select create new port - select standard TCP/IP port and enter the IP
for the HP. Click Next and you will be able to install the appropriate
drivers.

Doug Sherman
MCSE, MCSA, MCP+I, MVP

 

[Richard G. Harper]

The Windows 98 computer will have to use the "TCP/IP Printer Wizard"
software (formerly known as JetDirect TCP/IP) software that came with the
JetDirect box or can be downloaded from HP's web site. For the Windows XP
computer you can follow Doug's advice.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm

 

[Guest]

Thanks for the advice. I'll try this stuff out. The JetDirect didn't come
with any software, though. I hope they have some on HP's site. It says it is
supposed to be plug and play. I did get this working before without any
software but than all of a sudden it just quit working. Can't figure out why
or how to get it back to the way it was.

The Windows 98 computer will have to use the "TCP/IP Printer Wizard"
software (formerly known as JetDirect TCP/IP) software that came with the
JetDirect box or can be downloaded from HP's web site. For the Windows XP
computer you can follow Doug's advice.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm

I have a desktop with WIndows 98 and a laptop with WIndows XP. The printer
his a LaserJet 4 which I have connected through a parallel port to a HP
jetdirect plus box. From the jetdirect box I have a network cable going
from
there to the router. When I try to printer from either computer it can't
find the printer. How do I get this thing to work? Thank you!

 

[Richard G. Harper]

This is what you need for your Windows 98 computer:

http://h20000.www2.hp.com/bizsuppor...TypeId=18972&prodSeriesId=27908&lang=en&cc=us

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm

Thanks for the advice. I'll try this stuff out. The JetDirect didn't
come
with any software, though. I hope they have some on HP's site. It says it
is
supposed to be plug and play. I did get this working before without any
software but than all of a sudden it just quit working. Can't figure out
why
or how to get it back to the way it was.

The Windows 98 computer will have to use the "TCP/IP Printer Wizard"
software (formerly known as JetDirect TCP/IP) software that came with the
JetDirect box or can be downloaded from HP's web site. For the Windows
XP
computer you can follow Doug's advice.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm

I have a desktop with WIndows 98 and a laptop with WIndows XP. The
printer
his a LaserJet 4 which I have connected through a parallel port to a HP
jetdirect plus box. From the jetdirect box I have a network cable
going
from
there to the router. When I try to printer from either computer it
can't
find the printer. How do I get this thing to work? Thank you!

 

[Guest]

Ok, I must be dumb because I can't get this. I've finally had time to work
on this and still can't get it to work. I went to HP and downloaded the
file. I run through the wizard and it can't find my printer anywhere. I
tried with IP address and everythign else you could. I press the test button
on the print server, though, and it prints a configuration page. Any clue as
to what I am doing wrong? I have a cable running from the parallel port on
the printer to the JetDirect box. From the JetDirect box I have a network
cable running to the router. Anything you guys can think of? Thanks.

The Windows 98 computer will have to use the "TCP/IP Printer Wizard"
software (formerly known as JetDirect TCP/IP) software that came with the
JetDirect box or can be downloaded from HP's web site. For the Windows XP
computer you can follow Doug's advice.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm

I have a desktop with WIndows 98 and a laptop with WIndows XP. The printer
his a LaserJet 4 which I have connected through a parallel port to a HP
jetdirect plus box. From the jetdirect box I have a network cable going
from
there to the router. When I try to printer from either computer it can't
find the printer. How do I get this thing to work? Thank you!

 

[Richard G. Harper]

Manually configure the printer in the JetDirect software using the IP
address the JetDirect box says it's using on your network.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm

Ok, I must be dumb because I can't get this. I've finally had time to
work
on this and still can't get it to work. I went to HP and downloaded the
file. I run through the wizard and it can't find my printer anywhere. I
tried with IP address and everythign else you could. I press the test
button
on the print server, though, and it prints a configuration page. Any clue
as
to what I am doing wrong? I have a cable running from the parallel port
on
the printer to the JetDirect box. From the JetDirect box I have a network
cable running to the router. Anything you guys can think of? Thanks.

The Windows 98 computer will have to use the "TCP/IP Printer Wizard"
software (formerly known as JetDirect TCP/IP) software that came with the
JetDirect box or can be downloaded from HP's web site. For the Windows
XP
computer you can follow Doug's advice.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm

I have a desktop with WIndows 98 and a laptop with WIndows XP. The
printer
his a LaserJet 4 which I have connected through a parallel port to a HP
jetdirect plus box. From the jetdirect box I have a network cable
going
from
there to the router. When I try to printer from either computer it
can't
find the printer. How do I get this thing to work? Thank you!

 

[Guest]

I manually set the IP address in the printer to that of the JetDirect box but
I still can't get it to print. Is there possibly a setting on the computer
that is not right? Thanks for your help so far.

Manually configure the printer in the JetDirect software using the IP
address the JetDirect box says it's using on your network.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm

Ok, I must be dumb because I can't get this. I've finally had time to
work
on this and still can't get it to work. I went to HP and downloaded the
file. I run through the wizard and it can't find my printer anywhere. I
tried with IP address and everythign else you could. I press the test
button
on the print server, though, and it prints a configuration page. Any clue
as
to what I am doing wrong? I have a cable running from the parallel port
on
the printer to the JetDirect box. From the JetDirect box I have a network
cable running to the router. Anything you guys can think of? Thanks.

The Windows 98 computer will have to use the "TCP/IP Printer Wizard"
software (formerly known as JetDirect TCP/IP) software that came with the
JetDirect box or can be downloaded from HP's web site. For the Windows
XP
computer you can follow Doug's advice.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


I have a desktop with WIndows 98 and a laptop with WIndows XP. The
printer
his a LaserJet 4 which I have connected through a parallel port to a HP
jetdirect plus box. From the jetdirect box I have a network cable
going
from
there to the router. When I try to printer from either computer it
can't
find the printer. How do I get this thing to work? Thank you!

 

[Guest]

FYI, I can print if I hook up the printer directly to the desktop computer if
this helps any.

I manually set the IP address in the printer to that of the JetDirect box but
I still can't get it to print. Is there possibly a setting on the computer
that is not right? Thanks for your help so far.

Manually configure the printer in the JetDirect software using the IP
address the JetDirect box says it's using on your network.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm

Ok, I must be dumb because I can't get this. I've finally had time to
work
on this and still can't get it to work. I went to HP and downloaded the
file. I run through the wizard and it can't find my printer anywhere. I
tried with IP address and everythign else you could. I press the test
button
on the print server, though, and it prints a configuration page. Any clue
as
to what I am doing wrong? I have a cable running from the parallel port
on
the printer to the JetDirect box. From the JetDirect box I have a network
cable running to the router. Anything you guys can think of? Thanks.

:

The Windows 98 computer will have to use the "TCP/IP Printer Wizard"
software (formerly known as JetDirect TCP/IP) software that came with the
JetDirect box or can be downloaded from HP's web site. For the Windows
XP
computer you can follow Doug's advice.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


I have a desktop with WIndows 98 and a laptop with WIndows XP. The
printer
his a LaserJet 4 which I have connected through a parallel port to a HP
jetdirect plus box. From the jetdirect box I have a network cable
going
from
there to the router. When I try to printer from either computer it
can't
find the printer. How do I get this thing to work? Thank you!

 

[Richard G. Harper]

At this point I cannot help you any further. If you have set Windows 98 up
using the TCP/IP Printer Wizard and Windows 98 using a port type of TCP/IP
and have both set to the correct IP address of the JetDirect box - I don't
know why it wouldn't be working.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm

I manually set the IP address in the printer to that of the JetDirect box
but
I still can't get it to print. Is there possibly a setting on the
computer
that is not right? Thanks for your help so far.

Manually configure the printer in the JetDirect software using the IP
address the JetDirect box says it's using on your network.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm

Ok, I must be dumb because I can't get this. I've finally had time to
work
on this and still can't get it to work. I went to HP and downloaded
the
file. I run through the wizard and it can't find my printer anywhere.
I
tried with IP address and everythign else you could. I press the test
button
on the print server, though, and it prints a configuration page. Any
clue
as
to what I am doing wrong? I have a cable running from the parallel
port
on
the printer to the JetDirect box. From the JetDirect box I have a
network
cable running to the router. Anything you guys can think of? Thanks.

:

The Windows 98 computer will have to use the "TCP/IP Printer Wizard"
software (formerly known as JetDirect TCP/IP) software that came with
the
JetDirect box or can be downloaded from HP's web site. For the
Windows
XP
computer you can follow Doug's advice.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


I have a desktop with WIndows 98 and a laptop with WIndows XP. The
printer
his a LaserJet 4 which I have connected through a parallel port to a
HP
jetdirect plus box. From the jetdirect box I have a network cable
going
from
there to the router. When I try to printer from either computer it
can't
find the printer. How do I get this thing to work? Thank you!

 

[Guest]

Maybe that is my problem. Maybe I don't have Windows 98 swet up using TCP/IP
printer wizard and windows 98 using a port type TCP/IP. Would you be able to
walk me through it to see if I did this part right?

At this point I cannot help you any further. If you have set Windows 98 up
using the TCP/IP Printer Wizard and Windows 98 using a port type of TCP/IP
and have both set to the correct IP address of the JetDirect box - I don't
know why it wouldn't be working.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm

I manually set the IP address in the printer to that of the JetDirect box
but
I still can't get it to print. Is there possibly a setting on the
computer
that is not right? Thanks for your help so far.

Manually configure the printer in the JetDirect software using the IP
address the JetDirect box says it's using on your network.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


Ok, I must be dumb because I can't get this. I've finally had time to
work
on this and still can't get it to work. I went to HP and downloaded
the
file. I run through the wizard and it can't find my printer anywhere.
I
tried with IP address and everythign else you could. I press the test
button
on the print server, though, and it prints a configuration page. Any
clue
as
to what I am doing wrong? I have a cable running from the parallel
port
on
the printer to the JetDirect box. From the JetDirect box I have a
network
cable running to the router. Anything you guys can think of? Thanks.

:

The Windows 98 computer will have to use the "TCP/IP Printer Wizard"
software (formerly known as JetDirect TCP/IP) software that came with
the
JetDirect box or can be downloaded from HP's web site. For the
Windows
XP
computer you can follow Doug's advice.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


I have a desktop with WIndows 98 and a laptop with WIndows XP. The
printer
his a LaserJet 4 which I have connected through a parallel port to a
HP
jetdirect plus box. From the jetdirect box I have a network cable
going
from
there to the router. When I try to printer from either computer it
can't
find the printer. How do I get this thing to work? Thank you!

 

[Richard G. Harper]

You have to use the JetDirect TCP/IP printer software to set up a TCP/IP
printer in Windows 98. If you don't you will not be able to connect to the
printer. Windows 2000 and XP both support TCP printing but again, if you
don't tell the wizard you're printing to a TCP/IP printer it just won't
work.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm

Maybe that is my problem. Maybe I don't have Windows 98 swet up using
TCP/IP
printer wizard and windows 98 using a port type TCP/IP. Would you be able
to
walk me through it to see if I did this part right?

At this point I cannot help you any further. If you have set Windows 98
up
using the TCP/IP Printer Wizard and Windows 98 using a port type of
TCP/IP
and have both set to the correct IP address of the JetDirect box - I
don't
know why it wouldn't be working.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm

I manually set the IP address in the printer to that of the JetDirect
box
but
I still can't get it to print. Is there possibly a setting on the
computer
that is not right? Thanks for your help so far.

:

Manually configure the printer in the JetDirect software using the IP
address the JetDirect box says it's using on your network.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


Ok, I must be dumb because I can't get this. I've finally had time
to
work
on this and still can't get it to work. I went to HP and downloaded
the
file. I run through the wizard and it can't find my printer
anywhere.
I
tried with IP address and everythign else you could. I press the
test
button
on the print server, though, and it prints a configuration page.
Any
clue
as
to what I am doing wrong? I have a cable running from the parallel
port
on
the printer to the JetDirect box. From the JetDirect box I have a
network
cable running to the router. Anything you guys can think of?
Thanks.

:

The Windows 98 computer will have to use the "TCP/IP Printer
Wizard"
software (formerly known as JetDirect TCP/IP) software that came
with
the
JetDirect box or can be downloaded from HP's web site. For the
Windows
XP
computer you can follow Doug's advice.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


I have a desktop with WIndows 98 and a laptop with WIndows XP.
The
printer
his a LaserJet 4 which I have connected through a parallel port
to a
HP
jetdirect plus box. From the jetdirect box I have a network
cable
going
from
there to the router. When I try to printer from either computer
it
can't
find the printer. How do I get this thing to work? Thank you!

 

[Guest]

This problem is similar to one that I am trying to solve - Hp2100TN printer
on a new XP pro desktop. Previously I printed (Windows 98 SE) via a Netgear
hub and eithernet cables to the pre-installed JetDirect card on the printer.
Had a bit of fun initially but eventually everything worked just fine - until
I acquired a new desktop with XP Pro. Reviewing Shaggy's problems, I think
that apart from connecting via the parallel port (because I have an ethernet
card installed) the same solution should apply? However, seem to remember
that with XP I cannot securely use the same ethernet connection for both
printing and for braodband internet access? If so, I do have a second card
available, but am wary of adding that complexity until I get things working...
Any advice would be appreciated

You have to use the JetDirect TCP/IP printer software to set up a TCP/IP
printer in Windows 98. If you don't you will not be able to connect to the
printer. Windows 2000 and XP both support TCP printing but again, if you
don't tell the wizard you're printing to a TCP/IP printer it just won't
work.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm

Maybe that is my problem. Maybe I don't have Windows 98 swet up using
TCP/IP
printer wizard and windows 98 using a port type TCP/IP. Would you be able
to
walk me through it to see if I did this part right?

At this point I cannot help you any further. If you have set Windows 98
up
using the TCP/IP Printer Wizard and Windows 98 using a port type of
TCP/IP
and have both set to the correct IP address of the JetDirect box - I
don't
know why it wouldn't be working.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


I manually set the IP address in the printer to that of the JetDirect
box
but
I still can't get it to print. Is there possibly a setting on the
computer
that is not right? Thanks for your help so far.

:

Manually configure the printer in the JetDirect software using the IP
address the JetDirect box says it's using on your network.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


Ok, I must be dumb because I can't get this. I've finally had time
to
work
on this and still can't get it to work. I went to HP and downloaded
the
file. I run through the wizard and it can't find my printer
anywhere.
I
tried with IP address and everythign else you could. I press the
test
button
on the print server, though, and it prints a configuration page.
Any
clue
as
to what I am doing wrong? I have a cable running from the parallel
port
on
the printer to the JetDirect box. From the JetDirect box I have a
network
cable running to the router. Anything you guys can think of?
Thanks.

:

The Windows 98 computer will have to use the "TCP/IP Printer
Wizard"
software (formerly known as JetDirect TCP/IP) software that came
with
the
JetDirect box or can be downloaded from HP's web site. For the
Windows
XP
computer you can follow Doug's advice.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


I have a desktop with WIndows 98 and a laptop with WIndows XP.
The
printer
his a LaserJet 4 which I have connected through a parallel port
to a
HP
jetdirect plus box. From the jetdirect box I have a network
cable
going
from
there to the router. When I try to printer from either computer
it
can't
find the printer. How do I get this thing to work? Thank you!