James said:
Daave I clicked on the url but the page seems to complicated for me. I
did run system restore in the safe mode but me pc still couldn't be
restored, but even before I ran system restore in the safe mode when I
rebooted my computer, I got a sign thanking me for installing the
Google Toolbar(which I've had probably a year or two), was welcomed to
Outlook Express(yes,it deleted all my emails on OE), thanked me for
downloading AVG 9.0 , what could cause all this?
What specifically seems complicated? The bottom line is that there are a
number of programs (Zone Alarm and Norton, for instance) that can
interfere with System Restore. But there is a way to circumvent those
problems.
It sounds like you did perform System Restore successfully in Safe Mode.
Which date did you select? It sounds like you went back too far! Note
that Windows XP System Restore is best when going back only a few dates.
Also note that you can always undo a Restore. Maybe you need to do that
and try again, using a much more recent point (preferably immediately
before your problem occurred).
Actually, what was your specific problem? You never said what it was!
Why did you think System Restore was the correct method to solve it? SR
only affects Windows XP's settings.