help me understand this error

[golden]

hello,
I try to download a program from a cd. the operation goes
fine. I get a message that the download is complete. when
I open the program to provide the registry key I get this
message:
Z0001 internal error.
did not find any information about the type of this error
or how to deal with it.
I use xp sp2.
please any help from you is appreciated.

 

[Paul Smith]

please any help from you is appreciated.

What program is it?

--
Paul Smith,
Yeovil, UK.
http://windows.dasmirnov.net/ Windows XP Resource Site.

*Replace nospam with smirnov to reply by e-mail*

 

[Guest]

it is a dictionary, you can't find it on the net. in fact this is happenenig
with all the cd's I have. most of them are dictionaries and they are all
legal. what I found out few minutes ago that after uninstalling one of the
programs and reinstalling it, the message which asks for the registry key
stopped poping up, instead I get a message contains something about cd cops,
then I get the error message. I used to use windows 2000 before and those
cd's used to work fine. most of them are xp compatible. i wish I understand
what does this error mean. I googled for cd cops, was redirected to hacking
sites - something I don't understand and don't know how to do. I am not keen
in technical things. all I need is to have my dictionaries.
thanks Paul Smith for your prompt reply.

 

[Malke]

it is a dictionary, you can't find it on the net. in fact this is
happenenig with all the cd's I have. most of them are dictionaries and
they are all legal. what I found out few minutes ago that after
uninstalling one of the programs and reinstalling it, the message
which asks for the registry key stopped poping up, instead I get a
message contains something about cd cops, then I get the error
message. I used to use windows 2000 before and those cd's used to work
fine. most of them are xp compatible. i wish I understand what does
this error mean. I googled for cd cops, was redirected to hacking
sites - something I don't understand and don't know how to do. I am
not keen in technical things. all I need is to have my dictionaries.
thanks Paul Smith for your prompt reply.

OK, I'm assuming that you mean that you are trying to *install* programs
from cd's (not *download* them) and the installations are failing with
a strange error message about CD Cops. CD Cops is copy-protection
software. Of course, we would need the exact wording of the error
message to be more precise about what is happening. Normally, I would
say you are trying to use copies of original cd's that you burned and
there is a problem, but 1) since you say these cd's worked fine before
on Win2k; and 2) you say this is happening on all cd's you have - that
seems unlikely. It sounds like you have some sort of program running in
the background that is preventing the installations, but only you can
determine that by examining your pc.

You need to see what is installed on your computer (Add/Remove
Programs), see what is running (Task Manager and msconfig), and make
sure your computer is 100% virus and spyware-free. Since you say you
are not technical, I'm going to suggest you take the machine to a good
local professional (not a BestBuy or CompUSa type of store) and have
them sort it for you.

Good luck,

Malke

 

[Guest]

Thank you Malke.
in fact this is what I did. I saw a professional today and the best answer
he gave me was to bring him one of my cd's to try it at his workshop, to see
if the error is from my pc or from the cd's.
I'll do this first thing on Monday.

 

[Malke]

Thank you Malke.
in fact this is what I did. I saw a professional today and the best
answer he gave me was to bring him one of my cd's to try it at his
workshop, to see if the error is from my pc or from the cd's.
I'll do this first thing on Monday.

That sounds like a plan. If you get a chance, it would be good if you
could post back with the results. I'd like to know the answer.

Good luck,

Malke

 

[Hans Pedersen]

That sounds like a plan. If you get a chance, it would be good if you
could post back with the results. I'd like to know the answer.

Good luck,

Malke

Hello

XP SP-2 has been changed for improved scurity and CD-Cops will give
the "Z0001" error. Please contact the CD-ROM publishers hotline, they
have been instructed how to handle this. You will receive a free patch
utility that solves thse problem.

Best regards

Hans Pedersen

 

[Malke]

XP SP-2 has been changed for improved scurity and CD-Cops will give
the "Z0001" error. Please contact the CD-ROM publishers hotline, they
have been instructed how to handle this. You will receive a free patch
utility that solves thse problem.

Best regards

Hans Pedersen

Thanks, Hans. So you think it is because the OP has some particular cd's
that have this CD-Cops anti-piracy software on them? I couldn't tell
from his posts if his problem was on *all* cd's or just some from the
same publisher. It's probably the latter and you are right.

Malke

 

[Guest]

Malke and Hans,
thank you for your helpful replies.
this is what happened in the the past day:
the pc guy tried my cd's on his pc and they worked fine. Then he tried them
on my pc but did not understand the error. he removed sp2 and downloaded the
dictionaries and the error disappeared. after this he re-installed service
pack 2, then tried to open the dictionaries, but none of them worked. the
same error which is: "error Z0001 - internal error" appeared again.
we did not have a chance to try the programs on sp1. he said this may work,
but if the error appeared again, we have to install service pack 2 again then
remove it to remove service pack one (this is if I am desperate to have my
dictionaries back - I am in fact desperate because I depend on them in my
work).
now he left me with two choices:
remove sp2 and sp1 if the error appeared after installing it (sp1)
or:
go back to windows 2000.
he did not mention anything about the patch which Hans mentioned here.
I asked him to give me time to think, so please tell me what am I to do. is
it possible for me to find the cd's hotline by myself? should I try sp1 or go
back to windows 2000?

 

[Malke]

Malke and Hans,
thank you for your helpful replies.
this is what happened in the the past day:
the pc guy tried my cd's on his pc and they worked fine. Then he tried
them on my pc but did not understand the error. he removed sp2 and
downloaded the dictionaries and the error disappeared. after this he
re-installed service pack 2, then tried to open the dictionaries, but
none of them worked. the same error which is: "error Z0001 - internal
error" appeared again. we did not have a chance to try the programs on
sp1. he said this may work, but if the error appeared again, we have
to install service pack 2 again then remove it to remove service pack
one (this is if I am desperate to have my dictionaries back - I am in
fact desperate because I depend on them in my work).
now he left me with two choices:
remove sp2 and sp1 if the error appeared after installing it (sp1)
or:
go back to windows 2000.
he did not mention anything about the patch which Hans mentioned here.
I asked him to give me time to think, so please tell me what am I to
do. is it possible for me to find the cd's hotline by myself? should I
try sp1 or go back to windows 2000?

Thanks for updating us. Sure, you can probably find the CD publishers'
information. Google for the programs. If you need help doing that, post
the programs' names and any publisher names and details you can find in
your documentation or actually printed on the CD's and I'm happy to
Google them for you.

Malke

 

[Guest]

Hey Malke.. you are my hero.
thank you for your kind offer. I'll google for the programs. at least I can
now understand this ugly error.
yesterday - before seeing Hans explantion - I emaild one of the companies
and asked them if the lexicon I have doesn't work with xp sp2. well, they
did not reply! you see - at my end - cds' publishers think you should buy a
new program every year.
anyway, if I don't come up with something useful I'll try and see if the
programs work with sp1. meanwhile I'll read more about sp2 and see what I am
missing if I don't install it. the pc guy said the most important thing in it
is the firewall (which I tested - using firewall leaktest - and did not find
it that strong). I can always use another firewall - right.
once again, thanks to all of you.

 

[Malke]

Hey Malke.. you are my hero.
thank you for your kind offer. I'll google for the programs. at least
I can now understand this ugly error.
yesterday - before seeing Hans explantion - I emaild one of the
companies
and asked them if the lexicon I have doesn't work with xp sp2. well,
they did not reply! you see - at my end - cds' publishers think you
should buy a new program every year.
anyway, if I don't come up with something useful I'll try and see if
the programs work with sp1. meanwhile I'll read more about sp2 and see
what I am missing if I don't install it. the pc guy said the most
important thing in it
is the firewall (which I tested - using firewall leaktest - and did
not find it that strong). I can always use another firewall - right.
once again, thanks to all of you.

Actually, I have to disagree with the pc guy. The most important thing
about SP2 is *not* the firewall, which isn't a very good one anyway.
There are many more security features and holes which have been
plugged. I do think if you are running XP that it is a good idea to
update it with Service Pack 2.

That said, if you must run a program that doesn't run on a newer
operating system - or a newer version of the same - and the program
mftr. is unresponsive, then you're stuck. You can keep a pc around
running an older os just for that program; you can dual-boot; you can
run Virtual PC and install the older os in it for that program (so you
don't need to reboot); or you can find a program that meets your needs
that works with your current operating system and where the vendor
treats its customers better.

Unfortunately, if the software you must use is one of those very
specialized niche products (and it sounds like it is), there may be no
other programs made that will work for you. In which case, see
paragraph above.

Good luck,

Malke