Rock- Thanks for your reply. My Dell XPS 410 came with Vista Home Premium
installed,and an installation disk Using the internet to MS I purchased
Vista Ultimate. MS downloaded to my computer what was needed to install
Vista Ultimate. The sound on the Ultimate failed "no sound device
installed"
Otherwise the Ultimate worked well, I thought that a clean boot would
reinstall Vista Ultimate with sound . Instead, using the installation disk
that came with with Dell XPS( but with no Key
anywhere on that disk). Instead Home Premium installed. Using Produkey.exe
a
key number was produced, but when I tried to upgrade to Ultimate again,
the
KEY was rejected as the wrong key, I will appreciate ANY further
suggestions. Thanks
I'm getting a better understanding though I don't know if I can really help
here. When you bought Ultimate from MS was it the Anytime Upgrade version?
If so I'm not familiar with that other than you should have a digital locker
with a file in it for reinstalling Ultimate, but I believe the qualifying OS
needs to be installed first. I'm not sure of the whole process with the
Anytime Upgrade so maybe someone else will jump in here.
If it wasn't the Anytime Upgrade what was it? A boxed retail version?
As to reinstalling Vista Home Premium, yes when you used the Dell disk then
it installed Vista Home. Again I'm not familiar with the method Dell uses,
but for XP those recovery versions were BIOS locked so no key was needed.
Whether that's the same with Vista again maybe someone else will jump in
here.
I am not familiar with Produkey.exe, but Google shows it's a utility to show
the installed product key. Ok there are a variety of utils that do this. I
thought at first it was some sort of key generator. In any event, what key
did you use the first time you upgraded to Ultimate? Where did you get that
key? Did you not have to enter anything?
If this is the Anytime Upgrade you might want to contact MS tech support for
that and find out the procedure for reinstalling.
Also you could contact Dell tech support for info on how to properly install
Vista Home Premium.