R
rebell
who/where may I call? Or who/where may I email for valid Product Key for my
Vista Ultimate Upgrage?
In early December, I upgraded my new HP Slimline s3120n that came with Vista
Home Edition pre-installed. Since upgrading, I have attempted to activate my
Vista Ultimate several times only to have the Product Key rejected each time.
Up until yesterday, after each failed attempt to activate ovfer the past 5-6
weeks, the program nonetheless loaded and I was allowed to continue using my
computer, with the Ultimate Upgrade, without a problem.
However, yesterday, another balloon popped up requesting me to activate my
Ultimate Upgrade. This time, upon being rejected, I get an error code
00XC004F061 - 'unauthorized copy of Vista Ultimate' I am then directed to a
menu driven sight indicating I must purchase a new product key from
Microsoft!!! I bought my Upgrade at Staples early last Summer and paid
$259. Why am I being forced to purchased a prodcut key now?! BTW, I had
one heck of a time upgrading my Home Edition to begin with - I had to
reconfigure my HP two times before the upgrade 'took'.
I prefer a direct phone number (or email, chat) to Microsoft to resolve this
issue. BTW, I did perform a Clean Install as instructed on both Microsoft's
Forum and the back of the Vista Ultimate Upgrade box. I can scan either my
receipt or Staples statement and email as proof of purchase if needed. I
just need my computer up and running - I have work to do!
Scooter2 (ReBell, Tupelo MS)
Vista Ultimate Upgrage?
In early December, I upgraded my new HP Slimline s3120n that came with Vista
Home Edition pre-installed. Since upgrading, I have attempted to activate my
Vista Ultimate several times only to have the Product Key rejected each time.
Up until yesterday, after each failed attempt to activate ovfer the past 5-6
weeks, the program nonetheless loaded and I was allowed to continue using my
computer, with the Ultimate Upgrade, without a problem.
However, yesterday, another balloon popped up requesting me to activate my
Ultimate Upgrade. This time, upon being rejected, I get an error code
00XC004F061 - 'unauthorized copy of Vista Ultimate' I am then directed to a
menu driven sight indicating I must purchase a new product key from
Microsoft!!! I bought my Upgrade at Staples early last Summer and paid
$259. Why am I being forced to purchased a prodcut key now?! BTW, I had
one heck of a time upgrading my Home Edition to begin with - I had to
reconfigure my HP two times before the upgrade 'took'.
I prefer a direct phone number (or email, chat) to Microsoft to resolve this
issue. BTW, I did perform a Clean Install as instructed on both Microsoft's
Forum and the back of the Vista Ultimate Upgrade box. I can scan either my
receipt or Staples statement and email as proof of purchase if needed. I
just need my computer up and running - I have work to do!
Scooter2 (ReBell, Tupelo MS)