Pre-Installed Vista Business 32bit to 64bit

J

Jeff

Afternoon all,

Quick question. I recently bought a Dell computer that came with the 32-bit
version of Vista Business pre-installed. I'd like to 'upgrade' to the 64-bit
version and am wondering what routes I can take to get there?

I have tried to use the online upgrade to request a 64-bit CD, but it says
my product key is not valid.

Any help appreciated!

Jeff.
 
M

Mike Brannigan

Jeff said:
Afternoon all,

Quick question. I recently bought a Dell computer that came with the
32-bit
version of Vista Business pre-installed. I'd like to 'upgrade' to the
64-bit
version and am wondering what routes I can take to get there?

I have tried to use the online upgrade to request a 64-bit CD, but it says
my product key is not valid.

Any help appreciated!

Jeff.

If it came pre installed it is OEM provided so your only route to replace
this (no upgrade path from 32 to 64 bit) is to buy a new copy of Visa and
install the 64-bit version.
If you had wanted 64-bit then you should have ordered this from Dell at
purchase time.
You could try contacting them and asking them if they will provide a 64-bit
DVD but they are not obliged to .
Also note that replacing the OEM operating system will result in you getting
no support form Dell for your device.
 
C

Chuck

This can be a good reason to not buy Dell! Anyway, Dell will be happy to
sell you the upgrade, and may be able to provide a very competitive price.
OEMs support OEM versions of Win software, MS supports retail & other
versions purchased directly from MS.

"Also note that replacing the OEM operating system will result in you
getting
no support form Dell for your device"
 

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