Help, lost connetcion to net etc

[Bob H]

Hi, I ran crap cleaner on my win2k system earlier, then rebooted, but
now I have lost my internet connection, and networking. The win2k
machine now can't see the other win98 machine, which could about an hour
ago, and vice versa. I can't ping the other machine, and yet the tcp/ip
addresses are still there.
Another problem which has occured is that both firefox and thunderbird
will now not load up.

What can I do to get it working again?
help please
Thanks

 

[Steve Duff [MVP]]

It may have cleaned out some malware like DotNet from the temp
folder that hooks your Winsock chain - when you delete this without
unhooking it, the chain is broken and Internet access goes away
even though TCP/IP appears to be working. If so, it is easy to correct.

There are a number of freeware utilities that will reset your
Winsock stack - just do a search at download.com or
your favorite download site. Alternatively, you can simply
uninstall and reinstall TCP/IP - just make sure you know your
settings so you can reconfigure it.

If this isn't the problem, it won't help, but it won't do any damage.

Steve Duff, MCSE, MVP
Ergodic Systems, Inc.